SimplePractice Reviews in June 2026: User Ratings, Pros & Cons

I loved the platform until recent HUGE…

I loved the platform until recent HUGE price increases will make it untenable and unconscionable for me to stay. I would have to pay almost double what I’m paying now to get less features. What kind of business does that? Their new pricing tiers make no sense- lots of bells & whistles to justify the price hike but leaving out key features at the price tiers most reasonable for solo practitioners (the very clientele they built their business on). $100/month just to retain the platform’s ...

I loved the platform until recent HUGE…

I loved the platform until recent HUGE price increases will make it untenable and unconscionable for me to stay. I would have to pay almost double what I’m paying now to get less features. What kind of business does that? Their new pricing tiers make no sense- lots of bells & whistles to justify the price hike but leaving out key features at the price tiers most reasonable for solo practitioners (the very clientele they built their business on). $100/month just to retain the platform’s ...

"Best EHR Platform for Psychotherapists"

What do you like best about SimplePractice? The all inclusive electronic health record system offers easy way to stay on top of administrative tasks and ensures clinicians stay up-to-par on legal responsibilities. What do you dislike about SimplePractice? Client portal could be more robust. For those of us who take pride in the branding of our practices we know that it's the little things that count. In this regard, the system lacks customizable like color schemes, branding and overall ...

"The New Tier Pricing is a Rip Off"

What do you like best about SimplePractice? I like the APP and using voice to text in the app for notes. I also really like the calendar sync feature and the ability to be paperless with client forms. The calendar sync is better than the last company I used but also significantly less expensive. I am now shopping around again and finding that their offering is the most expensive, and the services I need (calendar, notes, forms, billing) are all pretty similar. Not everyone else has an app, ...

As a new clinician it’s been a journey…

As a new clinician it’s been a journey to navigate SimplePractice, understanding the billing, etc. The ease of setting up clients, the ease of scheduling, the ease of syncing your calendar, the intake forms, ease of submitting claims, all have made it worthwhile to invest in this platform. one plus is the new claim form. It’s clean and easy to read. Along with all the ease now is the discomfort and lack of understanding about their 50% price increase that will be established soon. Which ...

As a new clinician it’s been a journey…

As a new clinician it’s been a journey to navigate SimplePractice, understanding the billing, etc. The ease of setting up clients, the ease of scheduling, the ease of syncing your calendar, the intake forms, ease of submitting claims, all have made it worthwhile to invest in this platform. one plus is the new claim form. It’s clean and easy to read. Along with all the ease now is the discomfort and lack of understanding about their 50% price increase that will be established soon. Which ...

Price Gouging

This review was already on Trustpilot but I have the EXACT SAME ISSUE and cannot state it any better than this. Recent rate hike of 50% causing me to leave Simple Practice. I have enjoyed Simple Practice up until the new price hike. They state you can customize your plan which is not true. They require you to be charged for: telehealth, Wiley Treatment Planner, Professional Website, Monarch (marketing), and Insurance Claims. As a private group practice, we will not need any of these ...

Price Gouging

This review was already on Trustpilot but I have the EXACT SAME ISSUE and cannot state it any better than this. Recent rate hike of 50% causing me to leave Simple Practice. I have enjoyed Simple Practice up until the new price hike. They state you can customize your plan which is not true. They require you to be charged for: telehealth, Wiley Treatment Planner, Professional Website, Monarch (marketing), and Insurance Claims. As a private group practice, we will not need any of these ...

Platform great...but little to no customer support

I love the platform is great! The love a lot of the features. However there is no to little customer support. I cant even find an email that doesnt come back failed where I can get billing help and account help. I submitted billing through thier platform and 90% of them did not even make it to the insurance company. SP still charged me and now I have a huge mess to clean up. I wish i had gone with another EHR with a customer support phone number. I highly reccomend considering that as you ...

I like how easy it is to write notes

I like how easy it is to write notes, share documents, and create charts. However, I use the virtual telehealth aspect, and the platform is choppy, slow, and hard to share the screen.