SimplePractice Reviews in June 2026: User Ratings, Pros & Cons

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Date of experience: March 20, 2022

DECEITFUL PRICING, RUDE STAFF, EXORBITANT FEES -- RUN AWAY!! --

I have been with SimplePractice since 2019. They sent an email out in January of 2021 that they were practically DOUBLING their rates (mine went up almost 200%), then within less than two months, the exorbitant prices went live or you were LOCKED OUT of YOUR CLIENT INFO. It was YOUR info, not theirs...and they locked you out, as if they owned it. Disgusting!!Then they kept giving the users this nonsense line of "we carefully selected items in each of the three tiers and decided what ...

The system is fairly intuitive and…

The system is fairly intuitive and pricing is affordable. My only complaint is that there is such an extensive process for contacting and scheduling time to speak with a real live human being for troubleshooting, questions or any additional support. I would like to see an improvement in that area, possibly a customer service support number or account liaisons for providers.

Does everything you need from online…

Does everything you need from online appts, teletherapy, to billing. Would do five stars except for the tiered pricing means the couple of features I need mean that I have to pay for a large practice version.

Simplified Private Practice Mostly

Simplified Private Practice Mostly. Many of the aspects about Simple Practice are great. The EHR aspects are nice and are fairly simple to learn and navigate. My biggest complaint is the calendar. It just is not functional. I can either enter a client appointment or other. There is no calendar sync as many people have mentioned. This would be a nice feature for the midrange or create a more diverse calendar such as adding supervision appointment, personal appointments (eg doctors ...

Calendar Sync

I think it is weak that a single subscription does not include Calendar Sync. Why are you penalizing the individual practitioner?

"Good mental health practice management software"

What do you like best about SimplePractice? Easy to use, main page displays calendar, simple navigation. Includes treatment planner. What do you dislike about SimplePractice? Does not have note planner or homework planner included Recommendations to others considering SimplePractice: It is a good system for an individual provider. If you have more than 2 therapist, there are other programs that are better. What problems is SimplePractice solving and how is that benefiting you? Simplified my ...

"Good mental health practice management software"

What do you like best about SimplePractice? Easy to use, main page displays calendar, simple navigation. Includes treatment planner. What do you dislike about SimplePractice? Does not have note planner or homework planner included Recommendations to others considering SimplePractice: It is a good system for an individual provider. If you have more than 2 therapist, there are other programs that are better. What problems is SimplePractice solving and how is that benefiting you? Simplified my ...

I've been with SP almost since the…

I've been with SP almost since the beginning and have referred many people to them over the years. Their customer service has always been funky. Not being able to pick up the phone to talk to someone when you need help at that time is really bad. I also had problems a few years ago with secondary insurance claims and finally they admitted to me that they had problems with this (it was Medicare/Medi-Cal). It's one reason I stopped being a Medicare provider. Not being able to have different ...

Don’t use this software

They price gouge, the software has bugs in it, their support is terrible and the workflow in the software is confusing. They also previously paid me to not leave a negative review. The company and the products are not worth your time or money. Stay far away!