SimplePractice Reviews in June 2026: User Ratings, Pros & Cons

I looked into many different EHRs prior …

I looked into many different EHRs prior to choosing SimplePractice. In utilizing the free trial, I saw just how simple it really was to add and edit clients, document sessions and collateral contact notes, and determine session fees paid/owed. I greatly appreciated the client portal allowing me to stay in HIPAA-compliant communication with my clients and enabling my practice to be paperless. Customer service representatives have been prompt and courteous in responding to my questions. I ...

I love the product

I love the product, but would love to have better customer service. When I have a question it gets answered ineffectively since it is not done in real time. But the product is intuitive and easy to master. I do recommend it to others.

You all have been helpful and have …

You all have been helpful and have explained everything in detail.

Easy to use

Easy to use! Was referred by a friend and have been happy to share my own positive impressions w others considering which EHR to use.

I am a huge fan of Simple Practice b/c …

I am a huge fan of Simple Practice b/c it has greatly simplified my work load. Using this software has allowed me to spend more time doing what I’m good at which is psychotherapy. The ancillary functions are draining of my energy and now much easier.

I was hesitant to change my process but …

I was hesitant to change my process but some friends and colleagues encouraged me to check out SimplePractice. I did and was immediately pleased with it. When I realized I could save nearly $500 a month in billing costs by using SimplePractice for billing I was sold! It was very easy to set up and super simple to use. Maybe that's why it's called "Simple"Practice. I have had no issues at all and am getting really excited the more I learn. I am billing insurances companies, taking case ...

A Complete Client Service System

Our office of three counselors uses Simple practice to manage our calendar, online scheduling, client forms and notes, billing, payment processing, and confidential document storage. We LOVE the convenience, dependability, and the constant attention given to improving the product/service. Most highly recommended.

Love the east of use!

Date of experience: December 19, 2017

So far I've been paying for Simple …

So far I've been paying for Simple Practice for a month, or two. My clients are all loaded, I made my templates and progress notes, and the calendar works great. Appointment reminders do save me a lot of time. However, I haven't been able to figure out the billing piece, and it is impossible to get someone on the phone aside from your scheduled 15 minute free consultation. Perhaps the videos will help but I just don't have the time or patience to do this alone. I am switching to a perhaps ...

Super Helpful!

I like that I can have one place to organize the various aspects of my new practice, from notes to fees to communication. The training and webinars are helpful, and the support staff has been very responsive.