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8.5

Spot Score

Simon Data - Customer Data Platform (CDP)

Simon Data Review: Is It The Right Customer Data Platform (CDP) For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2
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Simon Data offers custom pricing plan

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SpotSaaS Analysis for Simon Data

Simon Data is a Customer Data Platform primarily used by marketing analytics teams and data-driven marketing managers in companies with 51-500 employees or more. A 4.5/5 rating from 126 reviews indicates broad validation among users, suggesting it effectively meets the needs of its target audience.

Simon Data excels in providing a centralized customer data solution, which allows businesses to gain a comprehensive understanding of their customers. This capability significantly enhances marketing ROI, making it a valuable asset for retail, financial services, and travel marketing sectors. However, potential users should be aware of the high implementation costs and the need for technical expertise, which could pose challenges for some teams.

Quick facts about Simon Data

Rating4.5/5 (126 reviews) | SpotScore: 8.5/10Best forMarketing analytics teamsPricingQuote-based — contact salesDeploymentNot specifiedTop strengthCentralized customer dataWatch-outHigh implementation cost

What is Simon Data?

Simon Data customers are upgrading to a Customer Data Platform (CDP), which allows for the centralizing of all customer data into one place for a unified, holistic view. Although Simon has spent decades collecting and analyzing customer data, there was no central, organized repository to store it all. This new CDP allows more efficient analysis of the data, which drives greater marketing ROI.

Pricing

  • Simon Data offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Simon Data was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Simon Data

Use cases
Retail and e-commerce, Financial services marketing, Travel and hospitality marketing
Team types
Marketing analytics teams, Customer insights teams
Company size
51-500 employees, 500+ employees
Workflow style
Flexible and configurable
Setup complexity
High

Why teams choose Simon Data

  • Centralized customer data repository enabling unified customer profiles

  • Advanced data analysis capabilities driving improved marketing ROI

  • Strong support for complex data integrations across multiple sources

Is Simon Data right for you?

Best for enterprises needing a highly customizable, centralized customer data platform.

Choose Simon Data if

  • You require a unified customer profile from multiple complex data sources.
  • Your marketing analytics team needs advanced tools to boost marketing ROI.
  • Your company has resources to manage a high-complexity, configurable setup.

Consider alternatives if

  • You are a small business without dedicated marketing analytics resources.
  • You need an out-of-the-box CDP with straightforward, low-effort implementation.

What buyers should know before shortlisting Simon Data

Simon Data offers a comprehensive solution for centralizing customer data, enabling businesses to gain a holistic view of their customers. Its focus on improving marketing ROI makes it a valuable tool for marketers.

Pros and cons

Simon Data pros and cons

  • Simon Data pros
  • Centralized customer data repository enabling unified customer profiles

  • Advanced data analysis capabilities driving improved marketing ROI

  • Strong support for complex data integrations across multiple sources

  • Simon Data cons
  • Pricing is quotation based and not publicly available, complicating budgeting

  • Implementation can be complex and resource intensive

4.5/5 rating
25 verified reviews

Ready to try it?

Get started with Simon Data

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare Simon Data side-by-side with top Customer Data Platform (CDP) alternatives.

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What is the pricing of Simon Data?

Simon Data uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingSimon Data offers custom pricing
Pricing Model
Quotation Based

Simon Data reviews and ratings

Buyer sentiment

Overall positive sentiment highlights the platform’s powerful data centralization and marketing impact, tempered by concerns over pricing transparency and implementation complexity.

What buyers like

  • Unified customer data view
  • Marketing ROI improvement
  • Data integration capabilities

Common complaints

  • Pricing opacity
  • Complex setup process

4.5

Very Good

Based on 126 ratings & 25 reviews

Rating Distribution

Excellent

(21)

Very Good

(3)

Good

(1)

Poor

(0)

Poor

(0)

What users are saying

RR

Rogger R

12/01/20

3.5 out of 5

It has been a great help to improve all the marketing of my company

What do you like best? The fact that it allows me to manage the information related to the marketing of my company in a safe, easy and fast way is ...

Read more

JD

Jason D

10/26/20

4.5 out of 5

Powerful Platform, Great Service

What do you like best? Ability to consolidate data at the customer level. Customer success team is proactive and responsive. What do you ...

Read more

MD

Monique D

10/20/20

5 out of 5

Easy to use, great service

What do you like best? -VERY user friendly UI -AMAZING customer service reps (Breanna) and technical leads (Marie) -Always evolving their ...

Read more

AL

Amanda L

10/14/20

5 out of 5

I enjoy working closely with the Simon team to accomplish our email marketing goals.

What do you like best? The best thing about the Simon team is that they are always able to come up with a solution to any issue we find. The Simon ...

Read more

AI

Administrator in Apparel & Fashion

08/17/20

4 out of 5

Goes above and beyond expectations

What do you like best? The native integrations are incredible - they allow us to seamlessly connect to different tools/channels in a customer's ...

Read more

UI

User in Computer Software

08/16/20

5 out of 5

Very satisfied with Simon's services

What do you like best? Weekly sync ups, support response time regarding query verification/data layouts if fast and efficient. What do you ...

Read more

What are the features of Simon Data?

20%

Feature coverage

5 of 25 tracked features

Behavior Tracking is a feature that allows users to monitor and analyze the actions and behaviors of their target audience. This feature has…

Data enrichment is a crucial feature for all types of software, as it allows users to get a comprehensive understanding of their data. Put s…

Data orchestration is a powerful software feature that automates and streamlines the process of managing and integrating data from various s…

Data Source is a vital feature of any software that allows users to access and retrieve data from various sources. It enables the software t…

The General Data Protection Regulation or GDPR is a regulatory framework that establishes standards for acquiring and processing personal da…

Security & Compliance

Simon Data security and data handling

Key compliance certifications and security features for IT and security teams evaluating Simon Data.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

Simon Data Support Options

Customer ServiceBusiness Hours
LocationNew York, New York

Connect with Simon Data

Frequently Asked Questions About Simon Data

Common questions buyers ask before choosing Simon Data.

Simon Data is a Customer Data Platform (CDP). Simon Data offers Behavior Tracking, Data Enrichment, Data Orchestration, Data Source and many more functionalities.

Simon Data is a strong fit if: You require a unified customer profile from multiple complex data sources.; Your marketing analytics team needs advanced tools to boost marketing ROI.. Consider alternatives if: You are a small business without dedicated marketing analytics resources.; You need an out-of-the-box CDP with straightforward, low-effort implementation..

Buyers commonly note the following limitations of Simon Data: Pricing is quotation based and not publicly available, complicating budgeting; Implementation can be complex and resource intensive; Limited information on out-of-the-box use cases and benefits.

Some top alternatives to Simon Data includes CustomerLabs CDP, Segment, Captain Metrics, Zylotech and euromessage CDP.

Simon Data offers Quotation Based pricing model

We don't have information regarding integrations of the Simon Data as of now.

The starting price is not disclosed by Simon Data. You can visit Simon Data pricing page to get the latest pricing.

Ready to try it?

Get started with Simon Data

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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