8.7
SpotScore
Signpost Reviews in July 2026: User Ratings, Pros & Cons
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Signpost Reviews & Ratings
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Spotsaas Editor’s POV
Signpost has proven itself to be a highly effective tool for small business owners seeking to enhance their online reputation and streamline customer engagement. Users consistently highlight its intuitive interface and automation capabilities, making tasks such as review generation, email campaigns, and customer follow-ups nearly effortless. The platform's ...Read more
Signpost pros and cons
Automates review collection and reputation management, increasing positive reviews.
Automation handles emails, newsletters, and follow-ups without manual intervention.
Platform is accessible for small businesses and non-technical users.
Customer service is frequently praised as helpful, responsive, and professional in addressing issues quickly.
High pricing can be burdensome for small businesses, especially given the lack of flexibility in contract terms and refunds.
Contracts are long-term with upfront payment requirements, which some users find restrictive and risky.
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Showing 21-30 out of 104
LP
Lore Peckelbeen
09/29/20
levering laptop
Hoelang duurt de levering van een laptop?
MN
Masa N
06/19/20
Set it and forget it marketing!
What do you like best? Signpost makes it easy to do all the marketing you wish you had time for. It’s an intuitive way of marketing that if done manually would take hours a week. With Signpost, you set it up once and it just works on its own and you can see the roi. What do you dislike? Nothing. I’m a small business owner so I’ll always complain about price haha. But it’s reasonable for what it is. What problems are you solving with the product? What benefits have you realized? ...
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BG
Brenda G
06/18/20
Easy to work with and produce many good reviews
What do you like best? The main reason we signed up was to get reviews. Signpost has been extremely effective at getting us tons of positive reviews. What do you dislike? Customers getting ongoing requests after they have already given a review. What problems are you solving with the product? What benefits have you realized? It has really helped our online presence to have so many positive reviews.
CS
Christopher Saint-Wilson
05/14/20
Interesting Service/Unprofessional Salesperson
Signpost seems like it offers a pretty solid streamlined system for various businesses to capture customer data (quite impressively through various APIs and integrations) and I really did like what I saw in their demo of the interface and also the way they seamlessly follow up with customers. However during the SignPost demo the representative kept trashing BirdEye and made a comment that other reputation management platforms will take your google and yelp reviews with them when you cancel ...
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UL
Urszula L
04/30/20
I'm with signpost few years and I'm very happy!
What do you like best? Customer service is great, always I can count on help. What do you dislike? Signposts and the people working there are great. What problems are you solving with the product? What benefits have you realized? Signpost is reaching out to my customers, and I have better information about their experience with my service.
AI
Administrator in Consumer Services
04/29/20
CRM provider with really great service
What do you like best? Helpful employees who can answer questions What do you dislike? Not much, it seems like they are continuing to find ways to implement more features and tools over time. What problems are you solving with the product? What benefits have you realized? Ability to reach out to customers in a controlled way
SR
Susan Richter, RN
03/30/20
Signpost - THE Best
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - who we are, what we do, and how we help them. We are always telling fellow business owners about Signpost - unless, of course, they are competitors!
DR
Devon Rose
03/10/20
EASIEST platform & YOU will get RESULTS!
Colby totally understood our needs. It is hard to find a company that will work as hard as this one does!! They are WHY we can continue to communicate and get positive reviews and increased SALES---Did I mention increased SALES?? Very happy we are on our 2nd year of being a customer!!
V
V
03/06/20
Had a great experience with Signpost
Had a great experience with Signpost. They boosted our reviews on Yelp and Google with active and simple solicitation to our customers. The integration of their product with existing platforms such as Quickbooks and Constant Contact was user-friendly. Lastly, their customer service was informative and courteous.
EL
EOS Lymphatic Massage
03/02/20
Excellent company
Excellent company! Colby and Chris have been great with prompt follow-up. Their reputation management is top of the line. Well worth the $$ spent doing their Google Adwords management option. Highly recommend Signpost if you're a solo practitioner/small business owner. They're awesome!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].