Signpost Reviews in July 2026: User Ratings, Pros & Cons

I have spoken to Tyree a few times now…

I have spoken to Tyree a few times now and he has always been super helpful. I always enjoy his upbeat personality and attention to detail. Tyree has also been really helpful in making sure I have the information needed. I feel I learn something new each time too and it's been awesome!

So glad I signed up!

My experience so far has been amazing. I signed up and was immediately relieved! I operate a 24/7 business and for so long I was personally answering the phones after hours and weekends. Constantly interrupting personal plans with friends and family. It became a burden. Now that I have signpost I can finally breathe and have a break! I especially love that I can easily see the calls that come in immediately and they patch me through when it’s an emergency. Overall, I would definitely ...

Tyree was amazing!

Three was amazing!! Have me details and helped me tremendously!

Signpost is the BEST!

Signpost is GREAT! We rarely have any issues with them, but if we do, it is resolved promptly. If we don't reach out to them to update our on-call tech, they reach out to remind us that we are due to update. They never let the ball drop! Abby is the absolute best! She is always VERY helpful and super sweet!!!! She goes above and beyond to make sure that we are happy with our services. We have been with Signpost since before the change and anticipating stay with them, as we are happy with ...

To be honest

To be honest, I was skeptical about signing a company that takes control of answering of the phones because I’ve grown my company with personal interaction with customers since opening. That is how you grow a company. It’s a lost art that people miss. The second phone call came in And it was a customer that I had have close interaction with for years. He was a little shocked and mentioned how he did not know I had an office staff. He thought they were actually in house and sitting in an ...

Handles Complex Process

Even though we have a complex process for processing our Emergency After-Hours calls, SignPost handles it easily.

Office Move and new install

We worked with Becky P. to set up our new office answering system. She was extremely helpful and patient. We have used signpost for 4 years and have not had any major issues.

Hiring Signpost is like hiring another…

Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, ...

This service was a horrible waist of…

This service was a horrible waist of money. They made me prepay for a year thanks I sucked it up even through the pandemic. I canceled with them three weeks before the end of my contracted time. Did there stupid cancelation appointment hoop they require and then was still charged an additional full month. When I called in and inquired they coldly told me that I didn’t give a full 30 day notice and would have to pay for a full additional month. I explained to them that my company is ...

Long Time User

What do you like best? Automation and ease of use with newsletters What do you dislike? not much. they're prepping a ton of new rollouts What problems are you solving with the product? What benefits have you realized? Using this as a CRM for email newsletters and review gen