8.7
SpotScore
Signpost Reviews in July 2026: User Ratings, Pros & Cons
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Signpost Reviews & Ratings
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Spotsaas Editor’s POV
Signpost has proven itself to be a highly effective tool for small business owners seeking to enhance their online reputation and streamline customer engagement. Users consistently highlight its intuitive interface and automation capabilities, making tasks such as review generation, email campaigns, and customer follow-ups nearly effortless. The platform's ...Read more
Signpost pros and cons
Automates review collection and reputation management, increasing positive reviews.
Automation handles emails, newsletters, and follow-ups without manual intervention.
Platform is accessible for small businesses and non-technical users.
Customer service is frequently praised as helpful, responsive, and professional in addressing issues quickly.
High pricing can be burdensome for small businesses, especially given the lack of flexibility in contract terms and refunds.
Contracts are long-term with upfront payment requirements, which some users find restrictive and risky.
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Showing 31-40 out of 104
AR
Alan Rolette
02/28/20
Signpost is awesome!
As a small business owner there is so much to pay attention to that doesn't include what you ACTUALLY provide as a service. Signpost is brilliant with their help they provide. It is like have an additional department in your business you can ring when you are in the weeds and there they are quickly with all the answers. They seamlessly provide you help and support while organizing you and helping you reach out to past clients, maintain current clients, and reach forward for new business. My ...
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UI
User in Photography
02/28/20
Signpost is amazing...
What do you like best? Chris and Kristen at support are incredibly helpful. What do you dislike? I would have to say that the support isn’t 24/7. I understand why not but sometimes it’s too hard to wait for the service if you want t go go go right now at 3am What problems are you solving with the product? What benefits have you realized? I am able to communicate with past current and future clients with specials and give a ways. I am more organized and my online presence ...
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AI
Administrator in Consumer Services
02/25/20
Invaluable for gaining online reviews
What do you like best? Ease of use, can send links for review sites directly to individual clients. What do you dislike? Have to periodically delete contacts that aren't actual clients (like spam calls and spam emails) Recommendations to others considering the product: Try it. I'm not techy, and I still was successful in it's implementation What problems are you solving with the product? What benefits have you realized? Signpost makes reviews easier to collect and ...
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A
Amy W
02/25/20
So many great reviews!
What do you like best? I was having a really hard time asking for and following up with my clients about leaving reviews. Signpost makes it so easy! What do you dislike? The email platform could be a little extensive. What problems are you solving with the product? What benefits have you realized? Getting more reviews and I went from 10 Google reviews to 130!
JW
John W
02/25/20
Helps a lot with reviews
What do you like best? Automated review and feedback system helps me focus on my business What do you dislike? No mobile app but using the website on a phone works well Recommendations to others considering the product: Give it a try and see if it works you What problems are you solving with the product? What benefits have you realized? Getting reviews without having to remember to ask for them and avoiding the awkwardness of asking
AI
Administrator in Automotive
02/25/20
Expensive, hassle free
What do you like best? Good way to get reviews. Good way to track phone calls and emails. What do you dislike? The cost of Signpost is definitely on the high end. For a small company it may have many things to offer that I do not use. What problems are you solving with the product? What benefits have you realized? Good way to track calls, good way to get reviews
AR
Athenia R
02/25/20
Great back-office support for small business owners!
What do you like best? Signpost is an amazing system. I will be the first to tell you that I am a one woman show for internal back of office planning. I am grateful for Signpost for keeping the engagement up with my customers. Just when I think, I need to send something out I get a notification that Signpost did it already. What do you dislike? I am not going to lie, the price is pretty high. I wish it was a little lower. I am trying to hold on. What problems are you solving ...
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AI
Administrator in Consumer Services
02/25/20
Good Marketing tool
What do you like best? Being able to vet poor reviews right away What do you dislike? Not being able to send text messages unless the customer accepts an invite first Recommendations to others considering the product: Good tool to ad to your toolbox for marketing What problems are you solving with the product? What benefits have you realized? More reviews
AI
Administrator in Construction
02/25/20
Best Service
What do you like best? It is super easy to setup. You don't need to be a techie to use signpost. The whole process is so simple and it has helped us gain a lot of reviews. It works as advertised What do you dislike? The campaign section can be improved. It would super helpful if they are able to integrate with Salesforce. Recommendations to others considering the product: Super Easy to setup. Best review software available in the market. The What problems are you ...
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R
Renee
02/20/20
Signpost has helped me gain more…
Signpost has helped me gain more clients and grow my contacts list! Very pleased with their service.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].