Shortcut Reviews in June 2025: User Ratings, Pros & Cons

"The Best Product Management App On the Market"

What do you like best about Shortcut? Shortcut is incredibly easy to use and by far the best project management tool I've used since I began working as a software engineer. It does a great job balancing between providing customization and advanced tooling for managers while keeping things intuitive and straightforward for the rest of us. What do you dislike about Shortcut? Honestly there isn't really anything for me to complain about. Shortcut does exactly what I need and has proven easy to ...

"I love Shortcut"

What do you like best about Shortcut? Its very intuitive for both PMs like myself and my team. I like that it can easily adapt to our workflow. In my case, my team has grown and we've slowly added process as we need to, and Shortcut lets us easily use as many or as few features as we'd like. What do you dislike about Shortcut? I would like the ability to have multiple drafts and a few more filtering options. Otherwise im completely happy with it. What problems is Shortcut solving and how is ...

"After being a JIRA user for so long, I'm pleasantly surprised by Shortcut"

What do you like best about Shortcut? Shortcut is very easy to use, with an intuitive interface and comprehensive functionality that allows me to achieve the needs within my team. What do you dislike about Shortcut? I wish it were easier to prioritize tickets within a workstream What problems is Shortcut solving and how is that benefiting you? Transparency! It is very easy to get a snapshot understanding of the status and step for each ticket.

"Excellent & Adaptable Product!"

What do you like best about Shortcut? The ability for groups to collaborate and comment on stories and epics is incredibly valuable for my team. It helps to keep us organized, to set clear expectations and to understand how a piece of work changed as it went through the development process. What do you dislike about Shortcut? I would love the ability to create a Stories template. There are pieces of information that I want to ensure I include on every story we work on. Having a template ...

"I use Shortcut as a Designer at a tech startup."

What do you like best about Shortcut? It's easy to create, edit, and distribute tickets. I enjoy the subdivision of epics/stories/tasks/tags. What do you dislike about Shortcut? I wish Workflows weren't specific to Teams -- this would allow tickets made in a specific Team/Workflow to be transferred to another Team. Recommendations to others considering Shortcut: N/A What problems is Shortcut solving and how is that benefiting you? The main problem is that I find myself creating duplicate ...

"Pragmatic tool for project management"

What do you like best about Shortcut? The feature that allows us to create custom workflows. It gives the team the proper customization that fits their development process. Ultimately, it boosts our productivity as a team to streamline the work. What do you dislike about Shortcut? UX for Safari browser is sometimes funny. I have to switch to using Chrome to ensure certain functionality works, like dragging multiple tickets from one column to another one. What problems is Shortcut solving ...

"Nice alternative to Jira, but lacking some features still"

What do you like best about Shortcut? I like how filtering works in short cut - it seems much easier to find stories in shortcut than previously. Also, they are releasing new features quickly, which is a huge plus! What do you dislike about Shortcut? I don't particularly appreciate how tasks on stories do not get their own number, and you cannot add a description or any reproducible steps. We use that feature to track feedback that needs to be fixed on stories, so I will have to slack the ...

"It's okay but could be better"

What do you like best about Shortcut? It is visually very appealing and has a lot of different settings. What do you dislike about Shortcut? It can be confusing for someone using JIRA to figure out how to use Shortcut. It is not intuitive to learn and card can fall through the cracks for different teams. Recommendations to others considering Shortcut: Just use JIRA What problems is Shortcut solving and how is that benefiting you? Not intuitive to use. It could be helpful to have a new user ...

"Shortcut - good for tracking tasks and communicating between teams"

What do you like best about Shortcut? I like how you can create templates for specific issues and how you can "follow" other tickets to watch their progress. The templates are very helpful for time and the "follow" function is great for coworking and monitoring issues that touch multiple teams. What do you dislike about Shortcut? I dislike that you can't create your own sections within Shortcut. I'm a very visual person and I wish I could customize the view a little more so I could sort ...

"I love how shortcut allows to me to know exactly where i'm needed and what. my team is working on!"

What do you like best about Shortcut? I love how stories are able to be extremely concise and simple and also complex and have relationships and blockers. What do you dislike about Shortcut? I wish there was a better view to track my progress as an individual across the team. What problems is Shortcut solving and how is that benefiting you? It helps us stay organized and focused and on track.