Shortcut Reviews in June 2026: User Ratings, Pros & Cons

"Lots of features"

What do you like best about Shortcut? There are lots of different features to choose from What do you dislike about Shortcut? It's a little confusing to use - not super intuitive What problems is Shortcut solving and how is that benefiting you? Bugs on the website. It has helped us stay organized

"Shortcut review for Unit21 Inc"

What do you like best about Shortcut? I like the user experience, creating and managing stories and iterations is simple. However, the functionality has a way to go before it can truly compete with JIRA What do you dislike about Shortcut? Limited functionality, less keyboard shortcuts etc What problems is Shortcut solving and how is that benefiting you? Nothing specific, usual software project management

"Great project management app"

What do you like best about Shortcut? Lots of features are included, even on the free plan. What do you dislike about Shortcut? The interface can be a little cluttered with features we do not use. What problems is Shortcut solving and how is that benefiting you? We are very easily tracking the status of all our development projects.

"i think its pretty good just a few minor improvmeents"

What do you like best about Shortcut? i like that there is auto save when i close out of a ticket What do you dislike about Shortcut? i hate that i have to use markdown to format What problems is Shortcut solving and how is that benefiting you? managing engineering work

"Excellent & Adaptable Product!"

What do you like best about Shortcut? The ability for groups to collaborate and comment on stories and epics is incredibly valuable for my team. It helps to keep us organized, to set clear expectations and to understand how a piece of work changed as it went through the development process. What do you dislike about Shortcut? I would love the ability to create a Stories template. There are pieces of information that I want to ensure I include on every story we work on. Having a template ...

"Pragmatic tool for project management"

What do you like best about Shortcut? The feature that allows us to create custom workflows. It gives the team the proper customization that fits their development process. Ultimately, it boosts our productivity as a team to streamline the work. What do you dislike about Shortcut? UX for Safari browser is sometimes funny. I have to switch to using Chrome to ensure certain functionality works, like dragging multiple tickets from one column to another one. What problems is Shortcut solving ...

"Takes a little bit of getting used to, but overall a great project management solution"

What do you like best about Shortcut? It has everything you need to track task statuses and organize your work. The filtering is sufficiently powerful so that I can always find what I need fairly quickly. And it's a small thing, but the dark theme is a nice touch. What do you dislike about Shortcut? It takes a bit of getting used to switching from another system; the naming conventions are different than others (e.g. Jira). What problems is Shortcut solving and how is that benefiting ...

"Great project management software"

What do you like best about Shortcut? Shortcut is easy to use and relatively easy to learn. I really like how easy it is to assign tasks to individuals and collaborate with them. I enjoy the ability to create custom workflow steps. What do you dislike about Shortcut? I wish there was a more customizable estimator for tickets. The options which are available now are more rigid and do not fit our model. We need to use comments to manually add estimations. What problems is Shortcut solving and ...

"Great onboarding, difficult to stay organized"

What do you like best about Shortcut? The ability to customize and build streams that work best for teams is great. What do you dislike about Shortcut? The server downtime is a problem as well as some of the recent updates to user experience. What problems is Shortcut solving and how is that benefiting you? Workflow within our company is streamlined

"Shortcut has been great for a small dev team focused on delivery"

What do you like best about Shortcut? Straightforward to use, easy to onboard team members What do you dislike about Shortcut? Sometimes have some issues with UX jumping around, boards not updating correctly. Recommendations to others considering Shortcut: I recommend shortcut for those looking for a straightforward product tracking tool to drive development. What problems is Shortcut solving and how is that benefiting you? Focused on tracking work and prioritizing. Has helped us to ...