Shortcut Reviews in June 2025: User Ratings, Pros & Cons

"Easy to use, responsive project management"

What do you like best about Shortcut? I like that there is a dark mode, and I like the integration with Github. The UI is responsive and snappy. I like all the options when creating features/stories. What do you dislike about Shortcut? If I want to have a team, I have to pay for it. What problems is Shortcut solving and how is that benefiting you? We are remotely building a web application, and shortcut makes it easy to create and track epics, stories, and features. We've been able to ...

"Really enjoying Shortcut after years of using JIRA"

What do you like best about Shortcut? The UI and workflow are intuitive and easy to use. It's much simpler to use than JIRA. What do you dislike about Shortcut? I wish we could select 'send to top' from the board view of a card instead of having to click into the card detail view first. It would make things much easier. What problems is Shortcut solving and how is that benefiting you? We are able to keep track of support items as well as work to be done by our developers. We've saved a lot ...

"Great low complexity project management tool"

What do you like best about Shortcut? I love that shortcut is lightweight, fast, and feature rich. Coming from Jira, it's been a breath of fresh air. I really like how pages don't lag and things just work. What do you dislike about Shortcut? I'm struggling to figure out how to use epics, but I'm sure with documentation, that can be resolved. What problems is Shortcut solving and how is that benefiting you? Project management across the entire enterprise

"Useful tool"

What do you like best about Shortcut? I like the template feature. This feature makes my job very easy as I have to submit many tickets for onboarding purposes. What do you dislike about Shortcut? I wish the labels were more straightforward. What problems is Shortcut solving and how is that benefiting you? I submit shortcut tickets to request bugs be fixed in the product. I also use templates to request new members be added to internal systems.

"Shortcut - Provides all of the required functionality of a good project tracking solution."

What do you like best about Shortcut? I enjoy the easy-to-use interface the most. What do you dislike about Shortcut? I would like for improvements on the UX side of things, I find it annoying that if I accidentally click on space around a project, it reverts to the dashboard. Just give me a new window for a project I pull from the queue, please. What problems is Shortcut solving and how is that benefiting you? We are using shortcut to help track workflow. Shortcut works well. We are new ...

"Pragmatic tool for project management"

What do you like best about Shortcut? The feature that allows us to create custom workflows. It gives the team the proper customization that fits their development process. Ultimately, it boosts our productivity as a team to streamline the work. What do you dislike about Shortcut? UX for Safari browser is sometimes funny. I have to switch to using Chrome to ensure certain functionality works, like dragging multiple tickets from one column to another one. What problems is Shortcut solving ...

"Shortcut has been great for a small dev team focused on delivery"

What do you like best about Shortcut? Straightforward to use, easy to onboard team members What do you dislike about Shortcut? Sometimes have some issues with UX jumping around, boards not updating correctly. Recommendations to others considering Shortcut: I recommend shortcut for those looking for a straightforward product tracking tool to drive development. What problems is Shortcut solving and how is that benefiting you? Focused on tracking work and prioritizing. Has helped us to ...

"Great project management app"

What do you like best about Shortcut? Lots of features are included, even on the free plan. What do you dislike about Shortcut? The interface can be a little cluttered with features we do not use. What problems is Shortcut solving and how is that benefiting you? We are very easily tracking the status of all our development projects.

"A lot going on"

What do you like best about Shortcut? Color coding, assigning to people/teams/certain visual cues. What do you dislike about Shortcut? A lot to be honest- I find it's very busy and not super easy to navigate. I would love to see more info by just hovering over a card instead of clicking in and out. What problems is Shortcut solving and how is that benefiting you? I just add bugs and feature requests as a CSM, I'm glad I don't spend too much time in it. I love project management software but ...

"Great Application for our Company!"

What do you like best about Shortcut? Shortcut has been a great application for the company I work for. We’ve used it for the last few years as a smaller start-up company but I can see how this would be very beneficial for a larger scale company as well. It's a great way for our team to collaborate together and stay on track with tasks/assignments. The workflows are easy to set up and understand and we all really enjoy using this product! What do you dislike about Shortcut? Nothing negative ...