Shortcut Reviews in June 2026: User Ratings, Pros & Cons

"Shortcut is an essential for team productivity"

What do you like best about Shortcut? We love the workflows and filters. It's great that I don't worry about losing state on new tickets. What do you dislike about Shortcut? When the app is down ! We rely on the ticket threads quite a bit to resolve issues. What problems is Shortcut solving and how is that benefiting you? It gives us a clear idea of what's in progress for our iterations and who is assigned or looking into what.

"Works as advertised"

What do you like best about Shortcut? Tracking issues and work orders is easy. What do you dislike about Shortcut? Notifications can be better. Sometimes I'm not sure if a ticket I was working on was updated. Recommendations to others considering Shortcut: Its better than other products I've used. What problems is Shortcut solving and how is that benefiting you? Workflow is much easier now than before.

"Great way to collaboratively manage a software project"

What do you like best about Shortcut? Short is great, I love the power search features that allow you to easy filter down onto tickets that are important to a given context. I also find shortcuts to provide interactions that support better collaboration within a team, for example, you can assign two owners to one ticket—allowing people to pair on work easily. What do you dislike about Shortcut? Although most things about shortcuts are great, I find lacking in the ability to create drafts ...

"Excellent UI and customer service"

What do you like best about Shortcut? This is my first time using shortcut for tracking my team's work items and project management and I have been nothing but impressed. Excellent UI and top-notch customer service. I highly recommend shortcut for managing your workload. What do you dislike about Shortcut? Nothing that I can think of. The best part is the team is proactive and always takes feedback constructively. What problems is Shortcut solving and how is that benefiting you? Project ...

"Shortcut is great"

What do you like best about Shortcut? I really like the shared workspaces! They really help make the team feel united What do you dislike about Shortcut? I can get really confused mapping out the different filters for our different stories. Recommendations to others considering Shortcut: Use the shared workflows and epics! What problems is Shortcut solving and how is that benefiting you? We are keeping the flow of our team better managed through the different workflows. I'd say it ...

"Good for staying organized, but sometimes buggy"

What do you like best about Shortcut? The multiple filters and automatic analytics What do you dislike about Shortcut? Sometimes it can be laggy. For example, today I had issues moving around tickets. Also, sometimes my filters clear out, and I have to apply all the filters again. This can become cumbersome when you have multiple teams/projects/etc. What problems is Shortcut solving and how is that benefiting you? Staying organized at work, keeping track of tasks that I have completed or ...

"Great Application for our Company!"

What do you like best about Shortcut? Shortcut has been a great application for the company I work for. We’ve used it for the last few years as a smaller start-up company but I can see how this would be very beneficial for a larger scale company as well. It's a great way for our team to collaborate together and stay on track with tasks/assignments. The workflows are easy to set up and understand and we all really enjoy using this product! What do you dislike about Shortcut? Nothing negative ...

"Not as good as Jira"

What do you like best about Shortcut? It took a while to get used to it, and it now serves our team's needs. Hard to say what I like best. I prefer Jira for several reasons and feel I am constantly comparing. It is ok to show a roadmap view and once you figure it out, you can navigate based on a hierarchy of Tasks -> Stories -> Epics -> Milestones. That is beneficial for planning and running sprints and stand up with the teams. I do like how when you have all your stories pointed out, the ...

"The Best Product Management App On the Market"

What do you like best about Shortcut? Shortcut is incredibly easy to use and by far the best project management tool I've used since I began working as a software engineer. It does a great job balancing between providing customization and advanced tooling for managers while keeping things intuitive and straightforward for the rest of us. What do you dislike about Shortcut? Honestly there isn't really anything for me to complain about. Shortcut does exactly what I need and has proven easy to ...

"Neat!"

What do you like best about Shortcut? I love the easy work around in breaking down projects in subcategories (milestone, epics, stories etc) What do you dislike about Shortcut? Nothing that I know of, everything works great. Recommendations to others considering Shortcut: If you want to accomplish complex projects, use Shortcut What problems is Shortcut solving and how is that benefiting you? Project Management, Shortcut has made it inherently easy to breakdown a big project and accomplish ...