Shortcut Reviews in June 2025: User Ratings, Pros & Cons

"Shortcut has been great for a small dev team focused on delivery"

What do you like best about Shortcut? Straightforward to use, easy to onboard team members What do you dislike about Shortcut? Sometimes have some issues with UX jumping around, boards not updating correctly. Recommendations to others considering Shortcut: I recommend shortcut for those looking for a straightforward product tracking tool to drive development. What problems is Shortcut solving and how is that benefiting you? Focused on tracking work and prioritizing. Has helped us to ...

"Good features, but missing key items"

What do you like best about Shortcut? Linking stories; classifying projects, iterations, and teams; Auto-save of stories What do you dislike about Shortcut? dashboard functionality largely missing; difficulty navigating, lack of customization (story points across workflows) What problems is Shortcut solving and how is that benefiting you? Kanban/Sprint organization, tool is needed, but there are many competitors

"Much better than others!"

What do you like best about Shortcut? I love the burndown feature. It is very helpful What do you dislike about Shortcut? I don't like that when I create a "blocked" by relationship, that does not get removed when the bloking story is moved to completed. What problems is Shortcut solving and how is that benefiting you? Keeping our milestones in check.

"Great Product"

What do you like best about Shortcut? Easy, fast and simple. Not too much fluff and intuitive. What do you dislike about Shortcut? Would like better reporting features and analytics. What problems is Shortcut solving and how is that benefiting you? Ticket tracking for development items for Salesforce. Good collaboration with biz stakeholders

"A Great Project Management Tool for Software Teams"

What do you like best about Shortcut? I like Shortcut's focus on features and reporting specifically catering to software development teams. Other tools can be made to work well, but either aren't specifically designed for building software products, or feel clunky and like a chore to use. What do you dislike about Shortcut? I've had issues with Shortcut's pricing changes over the years that have impacted my trust in them, though at the moment I do still use the product because I like it. ...

"Great way to collaboratively manage a software project"

What do you like best about Shortcut? Short is great, I love the power search features that allow you to easy filter down onto tickets that are important to a given context. I also find shortcuts to provide interactions that support better collaboration within a team, for example, you can assign two owners to one ticket—allowing people to pair on work easily. What do you dislike about Shortcut? Although most things about shortcuts are great, I find lacking in the ability to create drafts ...

"Shortcut is good at what it does"

What do you like best about Shortcut? Stories later into epics. Defining relationships between stories What do you dislike about Shortcut? Can feel slow to update. Hard to navigate all the filters. I wish we could have better set up default required fields What problems is Shortcut solving and how is that benefiting you? Team organization. Weekly accomplishments. Task defining and tracking. Task dependencies between teams

"Great onboarding, difficult to stay organized"

What do you like best about Shortcut? The ability to customize and build streams that work best for teams is great. What do you dislike about Shortcut? The server downtime is a problem as well as some of the recent updates to user experience. What problems is Shortcut solving and how is that benefiting you? Workflow within our company is streamlined

"Pretty great"

What do you like best about Shortcut? It's a good mix between trello and Jira. Not too bulky, just enough features. What do you dislike about Shortcut? Ran into issues adding people. Could use some work there. What problems is Shortcut solving and how is that benefiting you? Team management on a small startup. No benefits yet, early days so far.

"Overall great for software development teams."

What do you like best about Shortcut? Simple, intutive, always available, good search capability. What do you dislike about Shortcut? Stories view only show stories that are active recently. Absolutely hate it. I want the Stories view to show all stories, even it takes time to load all the stories. Recommendations to others considering Shortcut: Pls fix the stories view to show ALL stories, Add more HTML markup features in the story description section. What problems is Shortcut solving and ...