Shortcut Reviews in June 2025: User Ratings, Pros & Cons

"Neat!"

What do you like best about Shortcut? I love the easy work around in breaking down projects in subcategories (milestone, epics, stories etc) What do you dislike about Shortcut? Nothing that I know of, everything works great. Recommendations to others considering Shortcut: If you want to accomplish complex projects, use Shortcut What problems is Shortcut solving and how is that benefiting you? Project Management, Shortcut has made it inherently easy to breakdown a big project and accomplish ...

"Excellent UI and customer service"

What do you like best about Shortcut? This is my first time using shortcut for tracking my team's work items and project management and I have been nothing but impressed. Excellent UI and top-notch customer service. I highly recommend shortcut for managing your workload. What do you dislike about Shortcut? Nothing that I can think of. The best part is the team is proactive and always takes feedback constructively. What problems is Shortcut solving and how is that benefiting you? Project ...

"Awesome free experience!"

What do you like best about Shortcut? I loved how easy it was to add team members to my workspace. I also liked the integration with Clockify! What do you dislike about Shortcut? I don't really have any complaints - my team and I loved using this piece of software. What problems is Shortcut solving and how is that benefiting you? We are using Shortcut to manage projects that we work on for a variety of projects (software related).

"Very organized project management system"

What do you like best about Shortcut? Shortcut allows me to break down projects with milestones, epics, and stories. Those levels of organization are super helpful to managing design, development, and launch of features, fixes, and product improvements. The ability to tag, label, assign ownership, and comment on any project helps the team work together better. What do you dislike about Shortcut? Getting started wasn't an intuitive process for me, so there has been a bit of a learning curve ...

"Easy to work with, but could use better backlog management features."

What do you like best about Shortcut? The tickets/stories are easily updatable and update in near real time. Its also very easy to search and find things What do you dislike about Shortcut? Backlog mgmt. at the individual story level is lacking, specifically, as it relates to viewing a story level backlog by sprint. It is hard to prioritize at this level as a product owner and see what stories are tied to each parent epic. Jira does this well and Shortcut seems to lack this view. It would ...

"Shortcut review for Unit21 Inc"

What do you like best about Shortcut? I like the user experience, creating and managing stories and iterations is simple. However, the functionality has a way to go before it can truly compete with JIRA What do you dislike about Shortcut? Limited functionality, less keyboard shortcuts etc What problems is Shortcut solving and how is that benefiting you? Nothing specific, usual software project management

"Association Developer"

What do you like best about Shortcut? Shortcut is extremely easy to navigate!! What do you dislike about Shortcut? It can be hard to find new columns that have been added at times. What problems is Shortcut solving and how is that benefiting you? I have not come across any problems -- Shortcut helps keep me organized

"Shortcut review"

What do you like best about Shortcut? I like the organizational aspect with all the filters What do you dislike about Shortcut? I think there could be better notifications when there is a ticket that is past due What problems is Shortcut solving and how is that benefiting you? It keeps things organized to where tickets are easy to find and communicate with our team

"I use Shortcut as a Designer at a tech startup."

What do you like best about Shortcut? It's easy to create, edit, and distribute tickets. I enjoy the subdivision of epics/stories/tasks/tags. What do you dislike about Shortcut? I wish Workflows weren't specific to Teams -- this would allow tickets made in a specific Team/Workflow to be transferred to another Team. Recommendations to others considering Shortcut: N/A What problems is Shortcut solving and how is that benefiting you? The main problem is that I find myself creating duplicate ...

"Takes a little bit of getting used to, but overall a great project management solution"

What do you like best about Shortcut? It has everything you need to track task statuses and organize your work. The filtering is sufficiently powerful so that I can always find what I need fairly quickly. And it's a small thing, but the dark theme is a nice touch. What do you dislike about Shortcut? It takes a bit of getting used to switching from another system; the naming conventions are different than others (e.g. Jira). What problems is Shortcut solving and how is that benefiting ...