7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 311-317 out of 317
AF
Angela F
11/04/21
"Great program"
What do you like best about Shopmonkey? Ease of use and customer support. We didn't have a long learning curve. What do you dislike about Shopmonkey?
JG
Jimmy G
11/04/21
"Shop Monkey Rocks! And they have cool socks :-D"
What do you like best about Shopmonkey? Firstly, I like the people that make up the company. Not only are they super knowledgeable, but they always show that they actually care too. I really appreciate how they receive feedback and want to have the best product available that will help us do our best job.
AU
Anonymous User
11/04/21
"Great experience, product still needs refining"
What do you like best about Shopmonkey? I love the people that are behind Shopmonkey! Even though the software is not quite perfect yet, they take all suggestions into account and follow up on issues/bugs right away
AU
Anonymous User
11/04/21
"Needs some more updating"
What do you like best about Shopmonkey? the cloud base and the estimate and invoices in the message What do you dislike about Shopmonkey?
AU
Anonymous User
11/04/21
"Life Hack"
What do you like best about Shopmonkey? The organization and clean layout to the website that helps with everyday situations with customers. The service and part purchasing feature look to be positive in our service department.
CD
Caitlin D
11/04/21
"Daily User of Shop Monkey"
What do you like best about Shopmonkey? User friendly. Tech savy. Mostly complete information and well integrated. What do you dislike about Shopmonkey?
BB
Betim B
11/02/21
"Betim loves shopmonkey"
What do you like best about Shopmonkey? It has a Clean layout and very user friendly What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].