7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 11-20 out of 317
KK
Kari K
11/22/23
"Shopmonkey has helped get our shop organized."
What do you like best about Shopmonkey? Using the workflow page has really helped get our shop organized. We also really enjoy being able to communicate with our customers through their invoices.
KR
Kylee R
11/21/23
"Ease"
What do you like best about Shopmonkey? The fact that we can do estimates, invoice, communicate with clients, accept payment all from one spot! What do you dislike about Shopmonkey?
JH
Joshua H
11/21/23
"Simple and Easy to learn. Love this system!"
What do you like best about Shopmonkey? Its easy to learn and pick up. The system is accurate and I gather a ton of information from it What do you dislike about Shopmonkey?
KD
Katie D
11/21/23
"Easy to use"
What do you like best about Shopmonkey? The most helpful thing about shopmonkey is how easy it is to use. What do you dislike about Shopmonkey?
GG
gabriel g
11/21/23
"Best schedule app"
What do you like best about Shopmonkey? It manages your schedule the best way, clocking in and out never Been easier What do you dislike about Shopmonkey?
PP
Phillip P
11/21/23
"So far so good"
What do you like best about Shopmonkey? Seems like a very easy yet robust application to manage work orders and shop activity. Love that it integrates so simply with Quickbooks and now my new website/CRM Kukui as well. Win-win!
CB
corey b
11/21/23
"Good fit for our lube and repair business"
What do you like best about Shopmonkey? Being able to contact customers directly What do you dislike about Shopmonkey?
AU
Anonymous User
11/21/23
"Overall we are very happy with Shopmonkey!"
What do you like best about Shopmonkey? Staff has been very helpful. We are still exploring all the features but we are really happy to have a cloud based program. Also, the search bar is extremely helpful.
JM
Justin M
11/21/23
"Overall it is a great service, however there are some limitations"
What do you like best about Shopmonkey? Scheduling, customer interaction through text and appointment reminders What do you dislike about Shopmonkey?
AU
Anonymous User
11/21/23
"Shop Monkey is Good, but could be improved"
What do you like best about Shopmonkey? The ease of use. The program is intuitive. What do you dislike about Shopmonkey?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].