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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket offers custom pricing plan

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 941-950 out of 955

SS

Starknic Smart Solutions

01/18/20

1 out of 5

Never Use This Service

If you really want to progress in your business never ever use this service provider. So Worst Customer Service I have Ever Experienced From Any Service Provider. Your Shipment will never picked up or never delivered on time.

MP

madhu patil

01/17/20

1 out of 5

WORST SERVICE.

WORST SERVICE.. MY COURIER REACH DESTINATION ON 11TH JAN BUT STILL NOT DELIVERED TO ME

SF

Star Fashion

01/16/20

1 out of 5

very bad customercare support its very…

very bad customercare support its very worst exprisence dont let your money and time vest

CP

Covers Panda

01/06/20

1 out of 5

Worst Experience from shiprocket

Hi guys, I personally recommend to not use shiprocket well I'm using their service from last 1 years but they guys just started to make to fool the seller, and this is very disappointing for me about your service and there no manners In your customer support team, you guys are in loss-making why do you need cheat to seller, they make fool smartly that customer also won't get their smartness and Eg:- COD available RS 714 and then next day you'll get only Rs354 and then when I ask for the ...

Read more

PV

PALLAVI VASANDANI

01/02/20

1 out of 5

Worst service.

Worst service.My shipment was not attempted for delivery by the courier partner as it was a holiday that date. and It was told to the customer that it will be delivered next day, so we did not report the NDR.After two days the courier person does not respond and the RTO begins.Over a week I have been calling Delhivery and shiprocket and raised multiple support tickets but nothing was actioned on and the tickets were closed by the support team.I have called repeatedly only to hear the team ...

Read more

MT

Mik Tan

12/18/19

1 out of 5

Fake never use them

Fake never use them. I wish I can post a screen shot. You have done great job in creating ship rocket but sorry to say your courier guy name came in Chandigarh, see ticker number refund #5162431567647775734 order is till waiting to be picked up since 5/9/2019

DM

Daily Matka Jeeto

12/12/19

1 out of 5

Shiprocket is a fraud shipping company of India

Dear everyone, please don't ship your orders by shiprocket.Everytime they are adding wrong shipping charges in my billing.I send 0.5kg shipments , they charge us 2-4kg in billings.Not only for 1 shipment, they charge many shipments wrongly. Due to their wrong shipping charges, I left using shiprocket and started using Shyplite.Shyplite is the bigger fraud than shiprocket.Because shiprocket adds 3-4 kg as wrong weiht.But this Shyplite is billing me Rs.2500 as shipping charge.Before shipping ...

Read more

AA

Anubhav Agarwal

12/07/19

5 out of 5

Guys They are excellent trust me for…

Guys They are excellent trust me for the volume of work that they do, you can expect some glithces, but iam completely satisfied by their service. I run a retail showroom and many of my products sell online and i find their service absolutely great. Dont go by fake reviews. Contact me for doubts : 9742109090

TS

Tanmoy Samanta

12/06/19

1 out of 5

Fraud Scammer Shiprocket - worst service

They have a bad record of cheating customers by fraudulently FAKE charging them. The billing system is confusing and pathetic.Their support system is pathetic and the staff is highly unprofessional. Some staff named, Julie, Dipika, Jasprit, Harsha Maurya, Sudip Kumar Paul, Divya Bhatt, Manmeet Kaur. Ticket response time generally take 15-20daysDont be tempted by cheap rate. you will be end up by paying a lot. They malpractice with the shipment weight . If you shipped via Fedex , check exact ...

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MP

mk properties

11/28/19

1 out of 5

shiprocket is the worst platform

shiprocket is the worst platform. i had very bad experiences pickups r delayed & delivery also never happens when we talk to the customers they say they had never recevied any calls from the delivery guys whereas in remarks it will be mentioned has customer not accepted/not attended the call or not in station where we end up by paying the service charges & ver bad customer support

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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