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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in June 2026: User Ratings, Pros & Cons

Streamline your shipping and customer support.

4.1

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Starts from $0.23 / Rs 20 / 500 gms when yearly

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Shiprocket Reviews & Ratings

4.1

Very Good

Based on 959 ratings & 959 reviews

Rating Distribution

Excellent

(730)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Spotsaas Editor’s POV

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 951-959 out of 959

DM

Daily Matka Jeeto

12/12/19

1 out of 5

Shiprocket is a fraud shipping company of India

Dear everyone, please don't ship your orders by shiprocket.Everytime they are adding wrong shipping charges in my billing.I send 0.5kg shipments , they charge us 2-4kg in billings.Not only for 1 shipment, they charge many shipments wrongly. Due to their wrong shipping charges, I left using shiprocket and started using Shyplite.Shyplite is the bigger fraud than shiprocket.Because shiprocket adds 3-4 kg as wrong weiht.But this Shyplite is billing me Rs.2500 as shipping charge.Before shipping ...

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AA

Anubhav Agarwal

12/07/19

5 out of 5

Guys They are excellent trust me for…

Guys They are excellent trust me for the volume of work that they do, you can expect some glithces, but iam completely satisfied by their service. I run a retail showroom and many of my products sell online and i find their service absolutely great. Dont go by fake reviews. Contact me for doubts : 9742109090

TS

Tanmoy Samanta

12/06/19

1 out of 5

Fraud Scammer Shiprocket - worst service

They have a bad record of cheating customers by fraudulently FAKE charging them. The billing system is confusing and pathetic.Their support system is pathetic and the staff is highly unprofessional. Some staff named, Julie, Dipika, Jasprit, Harsha Maurya, Sudip Kumar Paul, Divya Bhatt, Manmeet Kaur. Ticket response time generally take 15-20daysDont be tempted by cheap rate. you will be end up by paying a lot. They malpractice with the shipment weight . If you shipped via Fedex , check exact ...

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MP

mk properties

11/28/19

1 out of 5

shiprocket is the worst platform

shiprocket is the worst platform. i had very bad experiences pickups r delayed & delivery also never happens when we talk to the customers they say they had never recevied any calls from the delivery guys whereas in remarks it will be mentioned has customer not accepted/not attended the call or not in station where we end up by paying the service charges & ver bad customer support

AT

Akarsh Tekriwal

11/11/19

1 out of 5

They just dont have a process for…

They just dont have a process for resolving complains!!!! THIS IS LOGISTICS. YOU CANNOT HAVE A SLA OF 3 WHOLE DAYS!! MY SHIPMENT IS STUCK FOR 13 DAYS MAN!! I WROTE A MAIL TO SHILPI GARG ON FRIDAY. NO BLOODY RESOLUTION. I WROTE TO THE SUPPORT TEAM ON CHAT. NO RESOLUTION. THEY SAID THEY WILL RESOLVE IT IN 3 DAYS!!!!! I used delhivery and bluedart, and I was much happier as I had an account manager in both the companies who resolved these exceptions within the working day!! I uploaded my ...

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A

Anonymous

12/10/18

5 out of 5

Shiprocket helped me ship easily

What do you like best? I wanted a courier service that could help me ship with the COD option. I'm glad I found ShipRocket that has the lowest rates and great COD coverage. The custom support was also very helpful. What do you dislike? There is nothing as such. I liked the overall experience. What business problems are you solving with the product? What benefits have you realized? It helps in reducing the return package rates along with non delivery rates for an order.

AI

Administrator in Apparel & Fashion

12/10/18

5 out of 5

Shiprocket helped me ship easily

What do you like best? I wanted a courier service that could help me ship with the COD option. I'm glad I found ShipRocket that has the lowest rates and great COD coverage. The custom support was also very helpful. What do you dislike? There is nothing as such. I liked the overall experience. What problems are you solving with the product? What benefits have you realized? It helps in reducing the return package rates along with non delivery rates for an order.

A

Anonymous

10/01/18

4 out of 5

Product is good

What do you like best? Customer service. All in one e-commerce l shipping service.helpful for startup. What do you dislike? They have got partnership with some unreliable courier partners. They take more days as compare to BlueDart and FedEx. Recommendations to others considering the product For startup. What business problems are you solving with the product? What benefits have you realized? Shipping solutions. Good for limited number of orders.

A

Anonymous

07/17/18

1 out of 5

Simple to use but not accurate enough

What do you like best? Gives many options of delivery companies in one glance What do you dislike? After the orders are delivered the company take Allot of time to clear the cod reconciliation Recommendations to others considering the product Fill you can wait for remittance for more than 30 days and have time to follow up with the customer care executive day then only consider to go with this company What business problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].