Shiprocket Reviews in June 2026: User Ratings, Pros & Cons

Worst Company

Worst Company, I never seen such company like this.Their support is worst i tried with calls, tickets, emails and what not.they dont respond. its a bloody hell

Customer Executive very bad services

Customer Executive very bad services . i am facing problem last one month but not solve my problem and daily daily wrong commitment today solve problem, today solve problem .

fraud company

fraud company, very very bad service , your staff name sanchit sharma is very poor response, and third class services. many times mail in mr. sanchit sharma but no response. i suggest to my group, dont work with shiprocket and i quit work with you very soon.i am very very unsatisfied

Fraud company

Toady they blocked my account because I do complain. They prove they are Fraud company.... Changed pincode by its system and also delivered Example: address Delhi ka pincode change karke Bangalore ka ho gaya aur courier valo ne customer ko call kiya and delivery bhi bata diya par customer ko delhi me Kaise mileaga parcel to Bangalore gaya to sirf ullu banaya parcel chori Karte he Call nahi uthate Koi action nahi courier company k khilap You don't have to wonder.

Fraud Company

I am sending the mail again and again and calling your call center executive again and again that the remittance of amount 1 lakh rupees is put on hold for no reason the excuse provided to me is a technical issue and it's been more then 24 hours for this. I have been a long time user of shiprocket and with such services I am surely stopping all my shipments and orders from now on. There are many more courier aggregates available like Shyplite and Courier waala where they are ready to ...

really poor services ....customer care…

really poor services ....customer care always take actively work very slow.............don't have mutually coordination. unable to find out why my curior not pick up from last 4 dasy . i gess i prepaid the amount that why ..........not good for prepaid .........they are really slow . assured me it will delivers in 2 days ...........from last 4 to 5 dasy have not receive curior ... i cought in trap by prepaid of my currior

THE WORST LOGISTIC PARTNER EXPERIENCE…

THE WORST LOGISTIC PARTNER EXPERIENCE EVER. SUCH A CHEATER AND FRAUD COMPANY. SHOPIFY PANEL IS WORST. ORDERS TAKE 1-2 HOURS TO GET FATCHED. HIGH RTO% WITH NO SUPPORT FROM ACS MANAGER. HIGH WEIGHT DISCREPANCY ISSUE. THEY WILL LITERALLY CHEATT YOU BY OVERCHARGING. I WROTE A MAIL TO THE OWNER OF THE COMPANY ALONG WITH ALL TARIL MAILS , SUPPORT BUT ALL IN VAIN. DONT GET TRAP. CHOOSE BETTER COMPANY

They keep the COD remmitance amount with themselves and than block the payment for 45days

I really appreciate you concern and I think if you will discuss with Mr VIKAS and tell him.....That now there is nothing negative in Royale Holidays Group account of Mr Ali Chandiwala, So why are you purposely harrasing MR Ali Chandiwala and tell him that there are millions of customers who are Muslim so tell him to dont involve religion in buisness And all religion customers are one they are Indian...And Tell VIKAS that atleast reply back to Mr Ali Chandiwala he has send you sms 100 times ...

Not worth it

Horrible customer service and they do not have an option to terminate the account.Useless emails flooding my inbox constantly.

I was informed that our account is…

I was informed that our account is terminated on 10th Dec 2019 and all pending payments will be released in 45 days. now we are in Feb its almost been more than 2 and half months there is no proper update. customer support is pathetic, no professionalism still we are chasing them for our money, i think Ship rocket is a big scam and they are targeting sellers.