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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 921-930 out of 955

AK

AMAR KUMAR

04/14/20

1 out of 5

Shiprocket ek bahut hi bdi fraud…

Shiprocket ek bahut hi bdi fraud company hai . Maine isse bahut bar apna shipment bheja starting me to sabkuchh thik tha lekin bad me inka fraud karne ka tarika dekh kr mujhe surprise hua ki jo parcel 0.5kg se bhi km ka rahta hai uska ye 2 kg to kabhi 2.5 kg etc. Bolkar wallet se paise kat le rha tha jb complaint krte the to bad me courier wale ka galti batakar paisa wapas kr deta tha isi tarah chalta rha lekin kuchh din bad inhone bina notification diye hi mujhe lagbhag 2500 ka due invoice ...

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AS

Aradhya Sawant

04/01/20

1 out of 5

In 2017 when I started my business I…

In 2017 when I started my business I hired these guys which has cost me more than 20000 INR, which is a big amount for a small business. They have misplaced multiple packages, overcharged almost 70 percent without any kind of notice and did not help when I had filed complaints. They also had some software glitch where they misplaced 2000INR of my credit amount. Their customer service is the worst and they will keep delaying it till you forget about it and dont want to pursue it anymore, so ...

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M

Manish

03/21/20

1 out of 5

i have dispatch the my order on 23rd of…

i have dispatch the my order on 23rd of feb from Ghazvanid to Lucknow and today is 21 st march when i am giving this review ....and my order did not delivered to Lucknow yet...very much frustrated........very bad service i have ever faced with ship rocket. worst customer care service ,, they only know one thing which need to tell over the call.." we have escalated your case to the next team.Do Not Use Ship rocket Service guys .. they just waste your time and money.... use direct courier ...

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TA

Tarun Amarwal

03/19/20

1 out of 5

3rd class service

3rd class service. courier boy wrong remark dalte hai, dilivry atempt nhi krte call bhi nhi krte customers ko. or remark jo man aata h dalte h uske bad shiprocket bolti h call recording screenshot share kro wo bhi krne k baad b customers pr inko belive nhi hota. courier ka remark sahi h. or RTO k charges lga kr paisa lot rhe h. recomended. delhivry, shiplyt or many more. 2 year ka exp. h phle acha tha shiprocket magar eb 3rd class ho gya hai inka service. koi bhi ise use mt krna.

AK

Altamash Khan

03/13/20

1 out of 5

If you want your business to shut down…

If you want your business to shut down then trust them. worst ever shipping provider.

AC

Ali Chandiwala

03/11/20

1 out of 5

I swear on GOD please anybody doing COD…

I swear on GOD please anybody doing COD buisness through SHIPROCKET STOP NOW, because they are the biggest fraud COMPANY, SHIPROCKET WILL COLLECT ALL YOUR SHIPMENTS PAYMENT & SUDDENLY THEY WILL BLOCK YOU ALL PAYMENTS & FOR 1 SMALL COMPLAIN THEY WILL BLOCK YOUR ACCOUNT FOR 45 DAYS & FINE YOU WITH THE PENALTY CHARGES.SHIPROCKET IS DOING FRAUD & FRAUDS IN A VERY SMART WAY, ITS MY PERSONAL EXPERIENCE. PLEASE TRUST ME YOU WILL CRY & CRY & THEY WILL NOT RESPOND, STILL THEY HAVEN' RELEASED MY PAYMENT

SP

subash prem

03/02/20

1 out of 5

Worst Company

Worst Company, I never seen such company like this.Their support is worst i tried with calls, tickets, emails and what not.they dont respond. its a bloody hell

SG

sukant gautam

03/02/20

1 out of 5

Customer Executive very bad services

Customer Executive very bad services . i am facing problem last one month but not solve my problem and daily daily wrong commitment today solve problem, today solve problem .

DF

Dharma Fashion

02/28/20

1 out of 5

fraud company

fraud company, very very bad service , your staff name sanchit sharma is very poor response, and third class services. many times mail in mr. sanchit sharma but no response. i suggest to my group, dont work with shiprocket and i quit work with you very soon.i am very very unsatisfied

PE

Poonam Enterprise

02/27/20

1 out of 5

Fraud company

Toady they blocked my account because I do complain. They prove they are Fraud company.... Changed pincode by its system and also delivered Example: address Delhi ka pincode change karke Bangalore ka ho gaya aur courier valo ne customer ko call kiya and delivery bhi bata diya par customer ko delhi me Kaise mileaga parcel to Bangalore gaya to sirf ullu banaya parcel chori Karte he Call nahi uthate Koi action nahi courier company k khilap You don't have to wonder.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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