Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Worst company

Worst company. First off all so many RTO orders. The courier companies are not even attempting to deliver the products to customer. Giving fake reasons that customer rejected without even calling them for a delivery. Plus they are making money with weight issues where in all the dimensions and weight correctly mentioned. My company is in loss due to shiprocket service.

I am a registered vendor with…

I am a registered vendor with Shiprocket for its logistic Services. Things were smooth earlier but now company has turned into CHOR company. They want to earn by hook or crook. By compromising with their Courier partners like Xpressbee they have started cheating their vendors. They are increasing the weight of each and every packet and thus cheating its vendors of their hard-earned money. Its my request to all persons who are using these courier company to stop giving consignment to them to ...

Pathetic customer service

Pathetic customer service. It just appears good but you are on your own! there is absolutely no support from them.The best thing is just avoid shiprocket. waste of time and money

One of the worst customer support ever…

One of the worst customer support ever seen. Thou we send them not to give the copy paste and forwarded reply to our tickets. they don’t care itself they only forward the same copy paste answer to all the ticket and the pickup for package Is thou delayed for a month. They dropped us an email stating we will pickup the order on the same day but then non of the orders are picked up as they say. Still there are so many order waiting for the pickup. No one actually cares about the tickets which ...

Fraud shipper of fraud sellers

@ShiprocketIndia Had to give one star since no option of negative marking.They r dealing with fraud sellers who ship wrong cheap stuff n after taking money u can't chase anywhere. Sellers give email ids n reviews column but they r fake. When u write reviews they r not shown anywhere. It will always come b the first to review.

SH*TROCKET NOT SHIPROCKET

Worst serive on the palnet, they will give Ticket for every problem. it's not ship rocket it's SHITROCKET. No proper reply.Dear Shiprocket we have an account with you for past one year. And we are happy to say we are highly irritateed with your customer serivce, and internal chat option.Am awaiting reposnse from executive on you internal chat for then 1.5 hrs they are replying once in every 30 mins and why the hell two, three executives are handling same chat and asking the same thing over ...

Worst Customer Care

Hi....am rating below stars ..not interested to give even single star.... One of the worst Customer Care. I have never seen in the planet...Not my single queries addressed.... They not even bothered to respond... They concern only about their money but not customer satisfaction...

If you need unwanted trouble in your…

If you need unwanted trouble in your life, start using Shiprocket, you won't regret for doing this. That's it!

Worst service

Worst service. Better you talk to one transporter and get the things done on time. These guys just talk talk and talk. No solution provider. Don't rely on their talk.Most of the transporters services are pathetic. No scheduled pick up, No scheduled delivery and after that no information sharing. No escalation. I won't recommend anyone to use their services at all.

Big time shipping fraud company

Big time shipping fraud company. All shipments shipped will be charged 3-4 times and if you have proof also they can reject any time.