Shiprocket Reviews in June 2026: User Ratings, Pros & Cons

The most fraudulent company ever seen…

The most fraudulent company ever seen in courier segment. Don't deal in Shiprocket. They will bite your your profit in business. They are the thief in day light. The parcel which volumetric weight would be approx 0.26 kg, they will charge .62 kg after 20-25 days weight reconciliation. If you ask to show the proof, then they will ask to give proof..

Shiprocket doesn't care if your item is…

Shiprocket doesn't care if your item is delivered or not. They have partnered with worst of the courier partners like Ekart logistics who do not offer any phone or email customer support. They just eat up your parcel and do not bother to respond.

Fraud company

Greetings,AWB: 4867610154663AWB: 1504813385852I understand you people might be busy and shortage of staff due to lockdown but you guys lost my parcel. Don't know what to do next?=>Your support team is not responding properly. After waiting for 30 minutes on hold and suddenly phone gets disconnected.It was my fault.. I choose Ship Rocket for low cost but I found you guys charge less as you provide a cheap service.We are using Amazon Transport Service (ATS) for our regular shipments. We ...

I am a registered vendor with…

I am a registered vendor with Shiprocket for its logistic Services. Things were smooth earlier but now company has turned into CHOR company. They want to earn by hook or crook. By compromising with their Courier partners like Xpressbee they have started cheating their vendors. They are increasing the weight of each and every packet and thus cheating its vendors of their hard-earned money. Its my request to all persons who are using these courier company to stop giving consignment to them to ...

Shiprocket doesn't even deserve 1 star

Shiprocket doesn't even deserve 1 star. Only thing that matters to them is their fraud courier partners, esp Delhivery and Xpressbees.For example, you send a 200gm product of 22x10x10 dimension, you pay 35 rs to Xpressbees for local delivery. But later, your wallet amount will be on hold for an amount equivalent to 2.2 kilo. Its not over here. They ask you for the images of shipment with dimensions. Even after uploading them, your claim is gonna get rejected. Raise an incident with them for ...

Worst company

Worst company. First off all so many RTO orders. The courier companies are not even attempting to deliver the products to customer. Giving fake reasons that customer rejected without even calling them for a delivery. Plus they are making money with weight issues where in all the dimensions and weight correctly mentioned. My company is in loss due to shiprocket service.

Pathetic customer service

Pathetic customer service. It just appears good but you are on your own! there is absolutely no support from them.The best thing is just avoid shiprocket. waste of time and money

One of the worst customer support ever…

One of the worst customer support ever seen. Thou we send them not to give the copy paste and forwarded reply to our tickets. they don’t care itself they only forward the same copy paste answer to all the ticket and the pickup for package Is thou delayed for a month. They dropped us an email stating we will pickup the order on the same day but then non of the orders are picked up as they say. Still there are so many order waiting for the pickup. No one actually cares about the tickets which ...

Fraud shipper of fraud sellers

@ShiprocketIndia Had to give one star since no option of negative marking.They r dealing with fraud sellers who ship wrong cheap stuff n after taking money u can't chase anywhere. Sellers give email ids n reviews column but they r fake. When u write reviews they r not shown anywhere. It will always come b the first to review.

SH*TROCKET NOT SHIPROCKET

Worst serive on the palnet, they will give Ticket for every problem. it's not ship rocket it's SHITROCKET. No proper reply.Dear Shiprocket we have an account with you for past one year. And we are happy to say we are highly irritateed with your customer serivce, and internal chat option.Am awaiting reposnse from executive on you internal chat for then 1.5 hrs they are replying once in every 30 mins and why the hell two, three executives are handling same chat and asking the same thing over ...