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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 651-660 out of 955

T

Tvisii

12/02/20

5 out of 5

One of the best available aggregators

One of the best available aggregators, barring the normal custimer care services, rest is fine. But the most important is your KAM. Luckily in my case, we have a great KAM so would rate 5.

SS

Simran Sharma

11/30/20

1 out of 5

Very bad experience with this service

Very bad experience with this service. To delay the delivery, they lie about non availability of customer or mobile not reachable. They took my order and not delivered it for 27 days, and finally they initiated RTO itself. Very poor service.

HS

Harmanpreet Singh

11/28/20

5 out of 5

Very Gud Service & Thanx to Our Key…

Very Gud Service & Thanx to Our Key Account Manager Astha Shrivastav

US

Ujjwal Sewani

11/28/20

5 out of 5

They’re the best!

I’ve been using shiprocket for over 2 months now and have shipped more than 1000 orders.. Their services are simply amazing. The panel is soo easy to use and the support team is very prompt too. Even the prices they offer are very reasonable and competitive. Overall they are the best at what they do.. and anyone looking for a logistics support for their e-commerce venture must look nowhere further!

SP

Sanjay Punnmia

11/28/20

1 out of 5

Totally disappointed with shiprocket in…

Totally disappointed with shiprocket in my first courier parcel. Nobody picks customer care number, even no alternative number to contact.

A

Aman

11/27/20

1 out of 5

Don't get lured by the shipping…

Don't get lured by the shipping charges.. They will recover everything through false weight discripancy. They have charged 148 of my orders which were of 0.4kg, they charged for 10kgs.. No help from customer care.. Nothing at all.. Parcels getting lost, parcels getting damaged.... Shiprocket sucks, don't let them fool you..

NS

NILESH SHIRKE

11/26/20

1 out of 5

Very very bad service

Very very bad service, seriously unprofessional staff, they just want that customer should add money in the there shiprocket wallet and after adding money to your wallet you will unable to operate it, your money will be remain in wallet and you will be unable to use it, no parcel will book, very bad customer service, not receiving our call and complaints.Shiprocket is fraud company.Pls don't use this app, both your time and money will be waste.In my shiprocket waller i have 3650/- amount, ...

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VO

VISAGE OPLUS

11/25/20

5 out of 5

Handy to operate

Anuj-my KAM is most active person in shiprocket to solve my issues and queries. Thanks

BP

best phone dealer

11/23/20

1 out of 5

very bad service this is froad comany…

very bad service this is froad comany my parcel is not deliverd 2 month nd lost of only 40rs this company is very very bad service

AK

Avinash k

11/22/20

5 out of 5

Excellent App...Easy to Ship

Excellent App...Easy to Ship

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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