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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 661-670 out of 955

EN

Eazy Nightwear

11/21/20

1 out of 5

Worst experience with Shiprocket

Worst experience with Shiprocket. Horrible support team. They are the least customer centric organisation. Not a single staff is adequately trained to resolve queries. Would NOT recommend it to anyone.

K

Krish

11/21/20

1 out of 5

Shiprocket shows very less price but…

Shiprocket shows very less price but they will recover all money via Weight Discrepancy. They will ask all the proofs from you and then they will say it is false data. They will not show you the data received from the courier service. And they are very smart as soon as you put the money they will create discrepancy for 2 months and 3 months old courier. Knowingly customer will not have any data to claim. This is how they earn money.

SA

saurabh agrawal

11/20/20

5 out of 5

Best amongst aggregators however needs improvement on customer care

I have been using Shiprocket for over an year now and the service quality has improved since then still there is scope of improvement for customer call center and TAT management. However, your KAM is a key for all your problems and lucky to have Asmita as the KAM to resolve the queries by always going out of the way, so thanks to her, I'm still using shiprocket

YK

Yash kalra

11/20/20

5 out of 5

Satisfied with Shiprocket services.

Satisfied with Shiprocket services.Great experience. Highly recommended.

KB

Kavita Bhatia Gupta

11/20/20

1 out of 5

Pathetic

Pathetic. This group is non functional, they have started a set up just to utilise sellers funds. The business model is as mentioned below.1. A sellers books a consignment by selecting the weight of the package.2. The application flashes a list of couriers available at the destination and source pincode.3. Really competitive prices which lures the innocent seller in choosing one.Now starts tgw real harrasment4. As soon as the seller selects a courier team, the app asks to reload the wallet. ...

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AM

Ashwini Marathe

11/20/20

1 out of 5

I purchased a product (A finger print…

I purchased a product (A finger print scanner) from Radium Box who unfortunately used ShipRocket as their shipping company. The CHORs at ShipRocket switched my new product with an old / used product and also changed the packet to a used Amazon box. Shiprocket has NO Customer service. They are their to fool and cheat people and make money in whatever way they can. They have a so-called customer service phone number which in turns gives you other different phone numbers to call. I have not ...

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RS

Rohit Sh

11/19/20

5 out of 5

Best service

Best service

SM

Sankalp Meshram

11/19/20

5 out of 5

Why Shiprocket

This is Platform which combines all the delivery services and finds you the cheapest and best prices in the market. Many other features are available.

TC

Tapas Chowdhury

11/19/20

1 out of 5

Pathetic

Pathetic. This group is non functional, they have started a set up just to utilise sellers funds. The business model is as mentioned below.1. A sellers books a consignment by selecting the weight of the package.2. The application flashes a list of couriers available at the destination and source pincode. 3. Really competitive prices which lures the innocent seller in choosing one. Now starts tgw real harrasment4. As soon as the seller selects a courier team, the app asks to reload the ...

Read more

MN

Mayank Nayak

11/18/20

5 out of 5

Good plate form for seller and best…

Good plate form for seller and best support thnx for shiprocket

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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