8.8
Spot Score
ShipMonk Reviews in June 2026: User Ratings, Pros & Cons
Streamline your inventory management with simplicity and efficiency.
Add to compare
Starts from $2
ShipMonk Reviews & Ratings
Spotsaas Editor’s POV
ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
ShipMonk pros and cons
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
Filter results
Sort by :
Showing 331-340 out of 352
B
Bianca
10/17/18
We always had a good experiencia with shipmonk service
We always had a good experiencia with shipmonk, all the services they have offered have been executed with excellence, consumer service is very good, and about the rates they always offered several options which is very good.
DW
Dave Wike
09/24/18
fulfillment done right
Shipmonk took an idea and made it a reality for us. Pastor Box ships quarterly and I’ve heard nothing but accolades from my subscribers. Sure the content will make or break a subscription box, but if the fulfillment process is not executed with care and attention to detail, it would never succeed. My CRM not only “held our hand” as we were getting started (all new territory for us, she’s stuck with us every step of the way. I’m thrilled with Shipmonk. - Dave Wike, Founder, Pastor Box
NR
Naomi Roy
08/31/18
I am a small business owner and…
I am a small business owner and preferred to spend time growing my business , so I decided to try Shipmonk as my fulfillment company . I dont have any regrets , their staff is so quick to follow , they are very professional . Their system is very easy to use as well. Love them
TH
Trilok H.G
07/26/18
Excellent
I used them as a shipping partner for our e-com store. Excellent experience. Very helpful and friendly staff. Go ahead if you are on the fence. You won't be disappointed.
W
willem
07/24/18
Very pleasant to work with
Very pleasant to work with. While not perfect, because nobody is, they are always willing and ready to work with me towards a solution. Any company with such an attitude deserves a full 5 stars in my book and I would highly recommend them.
J
Jessabu
07/19/18
Kudos to Bridgette.
I appreciate Bridgette so much. She's so helpful today for doing an extra mile for me. Hey give her a Venti coffee to warm her up! -Sab
JP
James Panagiotopoulos
07/19/18
Top notch!
We were in a difficult situation with a shipment last year and were researching a multitude of warehouse fulfillment choices in the US. We found the folks at ShipMonk to be so honest, straightforward and willing to assist on a personal level that it was so easy for us to make the decision in choosing them. And this customer service they provided before signing up with them has continued in-full during our great cooperation together with a result, a multitude of many happy customers of ours. ...
Read more
DA
Dimitar Angelov
06/25/18
I've been using them for over a year…
I've been using them for over a year now and everything is going without problems. Perfect platform without any breaks from the tech side and with fastest shipping i've seen!
B
B.Heringer
05/17/18
Super service- and client-oriented…
Super service- and client-oriented logistician and logistic system!The shipmonk software is super easy and intuitive to use. You have a great overview of all key facts and your storage. Additionally the support is extremely flexible, super fast and very friendly yet knowledgeable. Highly recommended!
PD
Paul D'Andrea
04/27/18
Can-do" customer support
"Can-do" customer support. They call their customer support agents, "Happiness Engineers" and these guys know their software, are on-site and are extremely reachable. Most gratifying is that ShipMonk gives these Happiness Engineers the green light to go ahead and solve problems on their own, without the usual run-it-up-the-chain-of-command-of-the-bureaucracy that I've encountered with other logistics companies. Very responsive, very courteous, very can-do!
Free vendor scorecard
Evaluate ShipMonk objectively with the inventory management software scorecard
A weighted inventory management software vendor scorecard to score ShipMonk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].