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8.8

Spot Score

ShipMonk - Inventory Management Software

ShipMonk Reviews in May 2025: User Ratings, Pros & Cons

Streamline your inventory management with simplicity and efficiency.

3.3

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ShipMonk Reviews & Ratings

3.3

Good

Based on 371 ratings & 325 reviews

Rating Distribution

Excellent

(247)

Very Good

(10)

Good

(3)

Poor

(4)

Terible

(61)

Expert's Review

ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more

ShipMonk pros and cons

  • Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.

  • Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.

  • Responsive support team, ensuring prompt responses to queries and fast shipments.

  • Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.

  • Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.

  • The richness of features and customizations in the platform could be overwhelming for users without proper support.

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