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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 501-510 out of 637

AW

Agnes Wong

03/10/21

5 out of 5

Thank you Bel!

Thank you Bel and the ShipHero customer service team for always being super efficient and ready to help or look for a solution. Best customer service experience ever!

NB

Nicole Bunao

03/10/21

5 out of 5

Thank you Bel and Team

Thank you Bel, Bela, and Carina for always helping me with my never-ending queries!

MS

Mark Sampson

03/09/21

5 out of 5

Great customer service.

Date of experience: March 10, 2021

AP

Adriana Patterson

03/08/21

5 out of 5

Bel saved the day!

Bel saved me today! ShipHero is seriously the best fulfillment center. Bel was able to find one of my shipments on a busy day so that I could fix an issue with my supplier. What an excellent experience - fast, friendly, and super helpful.

KA

Kyle Arensdorf

03/07/21

5 out of 5

Happy with the customer service!

I was helped by Mario. He was quick and concise!

AT

Aurora Tights

03/07/21

5 out of 5

Mario was great

Mario was great! Helped me fix a huge issue!

C

customer

03/06/21

5 out of 5

Products fulfilled and shipped on time!

Products fulfilled and shipped on time!

E

Elizabeth

03/06/21

4 out of 5

Affordable, Fits all our process

PROS: The integration team and user support are both wonderful. ShipHero also has a great leader who is willing to seek improvement and innovation continuously. This is the key to why all its features are terrific. CONS: ShipHero is wonderful, but it needs some boost in terms of security. This is to assure all users that their data are safe and would remain private, which is very essential in any SaaS tool similar to ShipHero. This means users won’t have to worry about their information ...

Read more

J

Janelle

03/04/21

5 out of 5

Carina the best!

Carina is very helpful and efficient.Was able to help me with everything I ask her with our shipments. Really great and I'm very happy to be work with her. She's easy to work with and understands every instruction.

CY

Claire Yan

03/04/21

5 out of 5

Carina is very helpful and solved them…

Carina is very helpful and solved them mislabelling problem quickly

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].