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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 491-500 out of 637

MJ

mary joy minas

03/23/21

5 out of 5

Shiphero my Hero

Bel was super precise and helpful in each question I have. She was able to provide solutions in a very timely manner. Super would recommend her and all the members of support from Shiphero... Thumbs up!

HL

Hermonie L

03/22/21

5 out of 5

Helpful team

Bel has always been super helpful! Love getting quick responses from the shiphero team :)

AL

Alex L

03/20/21

5 out of 5

"How switching to ShipHero transformed our business in 90 days"

What do you like best about ShipHero? My skincare brand Black Wolf was doing very basic in-house fulfillment using ShipStation. We grew from 20 orders a day to over 1000 in just 12 months and needed a more robust solution to continue growing. Working with Matt Dickman, we were able to implement a receiving ASN system, warehouse locations, faster and more accurate pick, pack, and ship procedures, rate shopping, and setting up bundled components for accurate inventory. ShipHero is a very ...

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C

Cecilia

03/18/21

5 out of 5

ShipHero's customer service is…

ShipHero's customer service is unrivaled. It's so efficient to get to talk to a real person -expert in fullfillment- who can answer questions and solve issues in less than 10 minutes.Thank you Carina!

J

JC

03/17/21

5 out of 5

Proactive customer support

Mario was proactive and interested in solving a shipment question and helped to figure out the best way to set up our international shipping

M

MC

03/17/21

5 out of 5

The Shiphero chat feature works GREAT!

The Shiphero chat feature is very useful and easy to use. The reps are very helpful with making sure the customer needs are met in a timely manner.

MC

Mina Choe

03/17/21

5 out of 5

I am a woman owned small business first…

I am a woman owned small business first off. With that said ALL the women I encountered at ShipHero are remarkable, kind and compassionate people who gave me excellent customer service from day 1. I would I highly recommend trying their services. Thank You ShipHero for everything!

C

customer

03/13/21

5 out of 5

Great to work with!

Date of experience: March 14, 2021

WJ

William Jones

03/12/21

5 out of 5

Very helpful as always

Very helpful as always

S

Shahar

03/11/21

5 out of 5

Awesome service and great company.

Date of experience: March 12, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].