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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 481-490 out of 637

S

Strapins

04/04/21

5 out of 5

Big fan of this place

Big fan of this place. No wonder they have a fantastic review score.

PC

Players Collective Support

03/31/21

5 out of 5

Great customer support from ShipHero

Great customer support from ShipHero! They've been very helpful and responsive.

G

Guney

03/29/21

5 out of 5

The team does not leave you alone after…

The team does not leave you alone after they start shipping. They are always ready to help!

M

Mariya

03/28/21

5 out of 5

Absolutely amazing

Absolutely amazing. Excellent customer service. No hidden fees like the other guys. Easy to set up and all very simple. So relieved I found this company after reading all the nightmare reviews from other 3pls. Phew!

SK

Silvia K. S & J Consulting

03/26/21

5 out of 5

Great customer service & good rates

They have great customer service, friendly and efficient. On top of that their prices are way better than the other 3PL we looked into. I would definitely recommend ShipHero.

OP

Ovidiu P

03/26/21

5 out of 5

Great 3PL setup and service!

The 3PL setup ShipHero have is fantastic - even though we're managing it from the other side of the world, the process is smooth and straightforward. Clara has been extremely helpful and makes it feel like we have our own team member right there in the warehouse! Thank you very much!

SK

Silvia K

03/25/21

5 out of 5

Great customer service & good rates

They have great customer service, friendly and efficient. On top of that their prices are way better than the other 3PL we looked into. I would definitely recommend ShipHero.

L

Laziz

03/24/21

5 out of 5

The service is great!

Date of experience: March 25, 2021

HG

Household Goods Wholesaler

03/24/21

5 out of 5

High Volume Customer Approves 100%!!

Almost 2 years of research brought us to Ship Hero. Flat rate pricing make accounting and P&L's a breeze. Automatic inventory balancing to insure fast ship times to the end consumer saved us 20 hours a week in follow up emails for long ship times. Responsiveness and customer care is top notch as well. Couldn't be happier with the service.

AO

Aaron O'Connor

03/23/21

5 out of 5

Our helper's name was Danielle (She's amazing)

Our helper's name was Danielle. She was incredible at taking care of anything we need and made things seamless. ShipHero is great and has made our fulfillment a million times easier than us doing it ourselves. We use Skubana, Shopify Plus, CartRover, and soon to be Returnly. ShipHero integrates with all platforms.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].