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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 351-360 out of 637

DR

DopamineO Resistance Bands Tra

09/17/21

5 out of 5

I love this company - thanks you Andrea. đź’Ş

Professional process all the way, Andrea help me with the set-up, emails, calls, meeting if we need it. If you have good people with you have you everything. let's go.

BH

Blessed Home & Body

09/17/21

5 out of 5

I absolutely love ShipHero

I absolutely love ShipHero. Bela is both professional and courteous. She is responsive, and follows through with each and every inquiry that I send her way. I cannot say enough good things about my experiences with this company and with Bela. I am soooooo impressed and grateful to have ShipHero and Bela as my fulfillment partner!

DD

Dazy Dog

09/16/21

5 out of 5

Extremely Helpfull onboarding

We have just finished the onboarding process and it has exceeded our expectations. The communication has been fantastic - Aoife and Silvana have been very helpful with setting up our account, shipping plans and then smoothing out some of the finer details with us.Our first delivery into the factory had a small packaging error from our factory - im still unsure how the Shiphero warehouse team managed to pick it up, but they did, and quickly fixed it. Without Shiphero picking up the issue, ...

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H

Howard

09/16/21

5 out of 5

Suitable solution for handling various items

PROS: Its use is very easy and doesn’t cause any problem. It is easy to integrate with different shopping cart solutions too. CONS: We have taken a significant time learning its UI and features. Making it easier to understand would be helpful for new users.

GS

Greg Schatell

09/15/21

5 out of 5

The ShipHero customer service chat has…

The ShipHero customer service chat has been amazing. Sophia and Bel are who I've dealt with the most and both have been very helpful with all of my inquiries!

CO

Cagatay Ozdemir

09/14/21

5 out of 5

Perfect customer service

Date of experience: September 15, 2021

MA

Mandy Arnao

09/09/21

5 out of 5

Customer service is on point

Customer service is on point, quick and efficient

CM

Chris Moffett

09/07/21

5 out of 5

We needed to change our 3PL service…

We needed to change our 3PL service quickly and settled on ShipHero because they offered an uncomplicated program that allowed us as a small business get up and running without hidden fees and extra onboarding costs. The sales person was knowledgeable and professional and the onboarding team was super helpful.

IO

Ife O

09/07/21

5 out of 5

ShipHero was great working with me on…

ShipHero was great working with me on getting things fulfilled with Amazon. Working with me along teh way to make a complicated process pretty smooth.

R

Ruben

09/04/21

4 out of 5

Businesses must try ShipHero today

PROS: ShipHero is very easy to learn and use for different processes in our business. Syncing it with Shopify is seamless, thus the two platforms work smoothly for us. The support service is also helping me in different ways, such as by assisting me in processing inventories. They’re making my life easier and more efficient on the job.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].