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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 341-350 out of 637

DB

Dr. Bruns

10/01/21

5 out of 5

ShipHero has excellent support staff…

ShipHero has excellent support staff that respond quickly and effectively. Their chat team and warehouse reps are pleasant to deal with, and have helped me solve many shipping and Shopify issues that are unrelated to their company. I would definitely recommend using ShipHero!

PN

Priyanka Nichols

09/30/21

4 out of 5

excellent service

excellent service, responsive and professionals!

N

Nate

09/28/21

5 out of 5

Excellent and very timely customer…

Excellent and very timely customer service. Bel is solid!!

AB

Aaron Bok

09/27/21

5 out of 5

Worked with Silvana who was extremely…

Worked with Silvana who was extremely responsive and helpful all along the way. Amazing team!

KV

Katya Varlamova

09/27/21

5 out of 5

I worked with Bel from SH on my FBA…

I worked with Bel from SH on my FBA labels and orders. She was of great help and patiently guided me through the process. Thank you for your help Bel!

LS

Lola Swift

09/27/21

4 out of 5

Quick and reliable

Date of experience: September 28, 2021

MY

Memphis Yin

09/22/21

5 out of 5

We have been working with Silvana who…

We have been working with Silvana who is Onboarding Customer Solution Specialist from ShipHero. She is extremely helpful and gave use detailed guidance. We are highly recommend ShipHero. Her help makes our job so easy. Thank you very much Silvana !

SF

Sabrina French

09/22/21

5 out of 5

this is so courteous and professional…

this is so courteous and professional service!!

J

Juston

09/22/21

4 out of 5

A reasonable option for TPL

PROS: ShipHero has a convenient to use website UI. It helps me quickly generate purchase orders, as well as downloading data in handy file formats. All data in ShipHero are updated in real-time too. CONS: ShipHero has no big drawback. However, I think that the purchase order interface has too much gap between each product field.

JG

Joseph Gullo

09/19/21

5 out of 5

The Shiphero we need and the Shiphero we deserve

I have worked with various WMS products for most of my career, many of which are overly engineered junk with a user experience reminiscent of the Commodore 64. Those days have finally ended. Shiphero has no business being as good as it is; the technology is flexible and the learning curve is extremely short for users. We have been able to rapidly deploy the system in a unique use case at our physical retail locations to great success - thank you Shiphero team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].