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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 331-340 out of 637

J

JC

10/17/21

5 out of 5

Carina at Customer Service was very…

Carina at Customer Service was very helpful to seamlessly coordinate with the Shiphero warehouse to handle a special shipment request.

TT

TallSlim Tees

10/17/21

5 out of 5

The best 3PL experience we've ever had

We've been with ShipHero Fulfillment for over a month and it has been amazing. Onboarding was seamless, everyone we worked with was helpful and knowledgeable. The software is great and offers a lot of transparency. It's also super intuitive, our team has really enjoyed it over other options we've used in the past. Our orders are shipping much faster than we anticipated. We're so happy to finally have an awesome 3PL partner!

M

Mary

10/11/21

5 out of 5

Fantastic Customer Support

Been working with shiphero team for more than a year and I always loved talking with their support team as they are very helpful and thorough in aiding me with my inquiries and requests. Clara, Bel, Bela, Carina, and the whole team is always 100% with amazing customer support.

JK

jack Kneubuhl

10/11/21

5 out of 5

All the stars

Nothing but good experiences with Shiphero fulfilment. Interface is straight forward and staff is is knowledgeable. Bel is especially helpful. They make our Shopify fulfillment a breeze.

GN

Gundega Namniece

10/07/21

5 out of 5

Superb customer service

Bel was very helpful, replied in a timely manner and helped to solve our issue. What else can a customer wish for!?

C

CanopyCoffee.com

10/07/21

5 out of 5

ShipHero is the answer to fulfillment, hands down!

If you're looking for a fulfillment provider for your store, I'd look no further and start using ShipHero. We almost went with another provider, but at the last minute we found BBB reviews for that provider to be ... frightening to say the least. Scrambling we checked a bunch of other providers and all had large intake costs and variable pricing on shipping rates based on zones. ShipHero is amazing on both of those accounts. You get flat rates for all of the US - no zones!!! It's so ...

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A

Amir

10/06/21

5 out of 5

Awesome service

Awesome service! I’m very satisfied with them since they absolutely take care of their clients.

PM

paul meisner

10/05/21

5 out of 5

Great customer service

Great customer service. Resolves questions quickly and efficiently

S

Simon

10/05/21

5 out of 5

Exceptional customer support quality

Date of experience: October 06, 2021

MM

Mohlago Modiba

10/03/21

5 out of 5

ShipHero Onboarding & Account Setup.

My experience with ShipHero has been exceptional. Integration is seamless support from Silvana was the best I've ever experienced. She made it very easy for me to get going. Shipping is also super fast. Highly recommended!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].