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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 321-330 out of 637

GB

Glen Bona

11/03/21

5 out of 5

Easy to use and helpful

Date of experience: November 04, 2021

M

Maoteru

11/01/21

5 out of 5

We use ShioHero for two brands and we…

We use ShioHero for two brands and we are surprised (in a good way) every time we contact the support. They are willing to help, trying to solve the issues, and understanding the needs of small sellers like us.

AU

Anonymous User

11/01/21

1 out of 5

"Used to be great - lots of potential"

What do you like best about ShipHero? ShipHero is the best solution on the market for 3PL's to run pick and pack and to give their clients full visbility. It has a lot of great features that help us run our operation on a day to day basis.

PS

Perfect Svasthya

10/30/21

5 out of 5

Great fulfillment warehouse service

Excellent service, superb customer support, affordable prices!

T

Tinkerbell

10/30/21

5 out of 5

Bel is such an asset to the shiphero…

Bel is such an asset to the shiphero team and I cannot speak highly enough of her! Quick responses and helped me with the shipping issue I had.

U&

Urban & Hawk

10/27/21

5 out of 5

Awesome customer service

Awesome customer service! Bel is great!

LS

Lindsay Simon

10/27/21

5 out of 5

Prompt responses, quick solutions

Any issues that arise are fixed promptly! Thank you for the great customer service!

F

febri

10/26/21

4 out of 5

Helpfull CS

Is All OK I just have 1 input, if we can search our conversation so we can track back it, the rate will be 5 stars from me! :)

SM

Stuart Millar

10/25/21

5 out of 5

Issue fixed.

Had an issue pop up in the communication between Shopify and Shiphero. Bel fixed it in an hour and our customers were none the wiser! The chat support is super helpful.

DJ

Danielle J Poa

10/19/21

4 out of 5

Mari: ACE onboarding specialist.

Mari is super patient and has helped us through literally months of set up and preparing for our first orders/fulfilments. System imperfect, could have a tad more flexibility. But hope things improve.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].