SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Great Feature Set. All inclusive pricing that works for both end-users and agencies.

What do you like best? The core features are all there, all included in the base price. No surprises. The fact that the CRM is included make even more attractive to clients that are looking to streamline their process. This makes it particularly easy to tie marketing activities to actual sales. This is super important for me. The new implementation of "Dynamic Content" features that allows us to customize Landing Pages and Emails based information on a leads profile are very ...

George's Experience with SharpSpring

What do you like best? The User Friendliness, the Scoring ability of automatically building Opportunities and Leads. The opportunity to build an effectuve team. What do you dislike? I would like an interface with emails from and to Prospects. This was a feature I liked and used in PipeDrive. Recommendations to others considering the product Give it a try! It does work if one sets it up correctly. What business problems are you solving with the product? What benefits have you ...

Ticks most of the boxes for me

What do you like best? - Ease of use (once you get used to it. - Pricepoint (fraction of some of the similar platforms out there - Continuous stream of added features that are being rolled out (i.e. landing pages & dynamic email have recently been added at no additional monthly cost - Flexibility with the software - Fairly rapid support What do you dislike? Lack of some of the tools around top of the funnel content marketing. Would be great to structure / visualise your ...

SharpSpring review

What do you like best? Easy to connect and find contacts, send mass emails, and produce workflows. What do you dislike? Reporting could be improved. There should be a larger menu of reports to choose from. What business problems are you solving with the product? What benefits have you realized? Connecting our website visitors to the automated workflow has increased our call time to more qualified contacts.

SharpSpring allows our clients to dedicate more resources to content marketing.

What do you like best? Let's get straight to the point: the best thing about SharpSpring is cost performance. When it comes to returning a robust marketing automation feature set at this price point, no other platform comes close. Having worked as a Marketo partner for a few years and flirting on and off with Hubspot, I was blown away when I finally discovered SharpSpring. If you understand how to use marketing automation in a content marketing strategy, every critical feature and all ...

Accessible Marketing Automation

What do you like best? - They offer you way more contacts and features for your dollar, compared to the bigger guys. - Lots of features being added monthly (although you will probably not use ALL of them, it's good to know they are available in case you expand your efforts - Easy-to-use UI - The amount of stuff you can track and record about your website visitors! Really helpful for segmentation and lead scoring! - Adwords integration is incredible - you can see the ROI from ...

Easy-to-use tool!

What do you like best? Easy to use! I have been working with Salesforce and this tool is really complicated in some ways. SharpSpring is a tool with great functionalities such as marketing automation dashboard and a clear performance marketing overview. Also a 'drag and drop' email builder with great functionalities. What do you dislike? A great opportunity for SharpSpring is to embed a Chat and a feedback functionality. Such as SnapEngage and Getfeedback. What business problems are ...

Great Marketing Automation for normal people and companies

What do you like best? For such a huge system, it's still easy to use. Once you understand the tasks and workflows, this system will make your Marketing Automation super easy. What do you dislike? Nothing particular. I like that SharpSpring is continously creating new features, but sometimes there are mayby launced to quickly. Just a little bit. Recommendations to others considering the product A great company, with super friendly support. My onboarding process was great and help ...

SharpSpring Review

What do you like best? I love the simplicity of the product and the clean, uncluttered user interface. The marketing tools and website tracking has been amazing. What do you dislike? We have added a few custom fields, and it was disappointing to find out that I cannot easily report on these fields. I would have liked to have known that before doing all of the extra work. Recommendations to others considering the product If you are looking for a solid CRM system to solely focus on ...

Packed full of bugs.

What do you like best? The premise of what Sharpspring can do is great but they fail to pull it off. The UX experience is frustrating and clunky as hell and there's some bits that you look at so confused all you can do is sit there and scratch your head. Price-wise it's good too, cheaper than most but with people like Campaign Monitor getting in on the Automation act What do you dislike? It is packed full of bugs - the database can't find records that are clearly there, saving email ...