SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Marketing Technologist

What do you like best? Any and all problems that I have encountered, (either user error or system error have been promptly dealt with, with constant updates and openness to phone calls. What do you dislike? I wouldn't say "dislike" but what I would like to see (and I assume it is is the landing page builder being upgraded. Recommendations to others considering the product SharpSpring differs from other marketing automation services in two HUGE ways, they do not charge you for the ...

Robust platform, excellent user interface, top-notch customer service - SharpSpring is AWESOME!

What do you like best? SharpSpring does it all. Client management is a dream with this platform. Once leads are created, they are easily managed using drag and drop features. Marketing campaign are easy to setup and promote. What do you dislike? I would like the New button to be somewhere else. I forget it's up there and go about adding new clients and opportunities the hard way - by fishing around the top menu bar. Recommendations to others considering the product Just do the demo, ...

Fully Intuitive

What do you like best? In the past 5yrs, I have transitioned thru a numer of CRM and Marketing Automation systems. I find Sharp Springs ease of use and it's intuitive path for my sales funnel the very best I have used so far When asked about a Marketing system I already refer clients to use SS What do you dislike? Reminders keep popping up, and it gets annoying at times,but it's not a distraction Recommendations to others considering the product Definately has my vote of ...

SharpSpring is a POWERFUL marketing automation tool!

What do you like best? SharpSpring provides excellent support and resources. This is very valuable when you have issues or trying to solve a problem. What do you dislike? I would like to see more advanced customization with the user accounts. Recommendations to others considering the product Try SharpSpring! You will love it. What business problems are you solving with the product? What benefits have you realized? Using SharpSpring for lead nurturing, we now send quality leads ...

Really useful !

What do you like best? What I like most is the reminder, future follow-ups, I like the way you can put each client on a timeline according to the process in which you are in those moments. It's like having a 100% full-time virtual assistant It helps me to organize and remember what would practically be impossible to do even on any excel sheet What do you dislike? The truth in itself there is nothing that displeases me of Sharspring maybe the distribicion of the buttons or ...

SharpSpring has helped our business spend it's marketing budget more effectively

What do you like best? The main reason I really went with SharpSpring is to connect with Google Adwords. We had a budget for Adwords and I always wanted more money to put into it. My boss would always ask "What is our ROI?" I could tell him how many clicks and conversions we received and then he would ask "But are they buyers?" Because of SharpSpring we know that they ARE buyers and I was given a larger budget knowing it was bringing in a great return. I also love the email builder, HTML, ...

I recommend it all the time!

What do you like best? Sharp Spring licensing options provide unlimited users for each license. This is a huge cost saving for me and my clients. I also love the integration of a solid CRM with an out os this world Marketing Automation System. I have been using them for almost 4 years and have no desire to leave them. I have use Marketo, Eloqua, Pardot, Loopfuse SalesForce, and Sharp Spring is by far my favorite. What do you dislike? It took me a bit to learn there automation process ...

All the features of the big guys at a fraction of the price

What do you like best? Sharpspring is CMS-agnostic so we didn't have to ditch the CMS we've used for years. With other marketing automation systems we had looked at, we wouldn't have had access to all of the features unless we used their proprietary CMS. AND they didn't have the ability to export all of the content to migrate to another CMS. That means if we had ever wanted to cancel we would have been stuck having to recreate our site. We're website developers so that isn't as big of a ...

User-friendly and effective marketing automation platform

What do you like best? Very user-friendly interface, good integration with social. What do you dislike? The templates are not very flexible. You can's send emails to more than one list at a time. What business problems are you solving with the product? What benefits have you realized? We are using it as marketing automation platform. To follow leads. To send email. Forkflows. It is working very well.

Basic email platform at best

What do you like best? It's very affordable and served as an acceptable short-term solution. What do you dislike? Not very intuitive and is somewhat limiting. Personally, the workflows were more complicated than need be. Recommendations to others considering the product For a basic email system, it's ok. The price is right. What business problems are you solving with the product? What benefits have you realized? Need an interim email automation system that also tied into our ...