SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Now we can implement a marketing strategy from the top to the bottom !

What do you like best? SharpSpring allow us to, for the first time, plan and implement a hole marketing campaign without an adicional use of other marketing or sales platforms. It gives us their fantastic native CRM and the amazing Land Page Builder, witch able us to change the level of our website and our's clientes too. A game changer. We've been using for almost 2 years and it evolves a lot. What do you dislike? Although its not a problem, there's a need for more social ...

Great all-in-one marketing and CRM solution

What do you like best? SharpSpring has helped us establish longer retainers and made it possible for us to build stronger, valuable relationships with our clients. After one year of weaving SharpSpring into our business, we have seen huge growth for ourselves and for our clients as well. We love how SharpSpring positively positions our agency as the resource, it is very easy to get new licenses for clients, and their new billing structure makes it more affordable for smaller agencies like ...

Sharpspring

What do you like best? Easy to manage sales pipelines. Managing contacts is a breeze. What do you dislike? Buggy at times, Lack comprehensive CRM capabilities Unable to match clients to companies/accounts What business problems are you solving with the product? What benefits have you realized? Managing leads and sales pipelines is spot on.

Comprehensive and Good Value

What do you like best? Pretty solid for a email marketing platform. Falls short on the CRM side but overall we've found really good value with Sharpspring. It's easy to use, set up, and can act as your full marketing tool and hub. What do you dislike? Falls short on the CRM side. Just not built to be a robust CRM for sales, aimed more for marketing. What business problems are you solving with the product? What benefits have you realized? Marketing automation

Great Automation Software best value for the money

What do you like best? The user interface is easy to navigate and understand. The software comes with a CRM, Blog tool and Landing Page development out-of-the box. The automation rules are very robust and intuitive. The automation is very configurable and can integrate with Sales force. Also, Sharpspring has a flexible API that can allow the seamless integration with legacy systems. The support service is excellent. What do you dislike? The reporting in the CRM is a little weak, ...

Fits the bill for all levels of clients

What do you like best? We've been using Sharpspring for a couple of years now after two previous years of frustrating research with other providers of marketing automation software. The knock on marketing automation is that it is expensive and complicated. The only clients that we talked to that could afford the top five providers had a minimum of a billion dollars in sales and they had already invested in one of the top five. We made some good money helping them understand how to use the ...

Great marketing tool.

What do you like best? Very powerful marketing tool. The email blasts are great, as well as tracking user activities. What do you dislike? The customer service is hard to get a hold of at times. And sometimes the software is a little buggy. Recommendations to others considering the product Its great for the price. I highly recommend trying it out. What business problems are you solving with the product? What benefits have you realized? We are using SharpSpring for our CRM and ...

Value Provided Outweighs Quirks

What do you like best? As an agency that specializes in lead generation, being able to verify form submissions leads to more accurate reporting and a higher level of trust with our customer. SharpSpring allows us to insert ourselves into our clients' sales process, which further intertwines us with them. The ability to leverage the Visitor ID tool to visualize and score anonymous user activity has been invaluable. In the past 6 months, we've closed nearly one million dollars in new ...

The best marketing automation tool I've ever seen!

What do you like best? It has everything I need to implement comunication estrategy and prove ROI for my campaigns of my own companie and my customer's companies. What do you dislike? There is nothing to complain about at all. Recommendations to others considering the product I've been using Sharpspring in the last two years at least and it is just amazing. It has everything I need to implement comunication estrategy and prove ROI for my campaigns of my own companie and my ...

Enterprise marketing automation without the enterprise price-tag

What do you like best? SharpSpring offers all of the core features needed to execute a solid marketing automation & lead nurturing strategy—but it costs far less than HubSpot, Pardot, Marketo and other major marketing automation tools. I've found the platform to be overall very user friendly, and the SharpSpring team is great about releasing new features with lots of documentation. Recently SharpSpring added a "personas" feature that delivers much of the functionality that had made ...