SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Clients need marketing automation - we deliver

What do you like best? All-in-one, easy-to-use package at an affordable price What do you dislike? Nothing really. Everything has worked according to spec. Recommendations to others considering the product They have the most wonderful onboarding specialists to get you up and running! What business problems are you solving with the product? What benefits have you realized? Our clients constantly are asking for email campaigns or CRM. Using SharpSpring put us in a position to offer ...

Marketing Automation can be easy

What do you like best? For me, SharpSpring has the perfect combination: easy for the user, powerful and complete. When we talk about marketing automation, sometimes we can be a little scared about all the things that the automation can do. The way that SharpSpring's presents her functions is so acessible that becomes easy to show to our clients the right way to collect informations, makes an landing page, use e-mail marketing and establish a marketing campaing based in results. What do ...

Challenging you to think different

What do you like best? SharpSpring is a powerful marketing tool that combines a number of different platforms into one central point that enables you to connect the dots and make you think differently about how you do marketing. For example, most businesses do some form of email marketing, but when you combine this with the Contact Manager and marketing automation tool, you can send follow up emails based on what the user is interested in at a time that they want it What do you ...

The best fit for small to medium size businesses and boutique digital marketing agencies.

What do you like best? The seamless onboarding process, unlimited support within the monthly subscription and continual addition of new features. What do you dislike? The fact monthly fees are the same in £ sterling as they are in $ dollars, this means more cost to UK users. Recommendations to others considering the product As always do your research. However, if you are looking for an affordable solution for SMEs and even larger companies without the huge upfront annual fees of a ...

Fantastic marketing automation tool

What do you like best? the feature that I liked best is the possibility of integration with others tools that have open API, I also enjoyed it because we are able to integrate using Zapier. What do you dislike? There aren't a thing that I really dislike, but If I could improve something it would include the possibility to change the layout of the landing pages blocks using SharpSpring. Recommendations to others considering the product This tool have a good cost benefit and is very ...

Great automation platform

What do you like best? I like the anonymous visitor identification features of the site and the integration feature with Google AdWords where I can identify the keywords that generate the best leads! What do you dislike? I believe it is necessary to improve the landing page design of the Sharpspring pages creator. Recommendations to others considering the product It is a great tool and delivers extremely relevant insights about the entire inbound marketing process What business ...

Sharpspring makes marketing automation an option for smaller businesses

What do you like best? I chose to use Sharpspring because of the wide range of tools available in one place to give clients the ability to track ROI. The tools in the platform are simple to use and many clients have commented how they like the visual elements like the pipeline and life of the lead. I also like working with Sharpspring, they are quick to respond and all the staff I've worked with have been great; helpful, professional and patient. Their pricing as an agency model blows the ...

SharpSpring has proved to be complex but still user-friendly

What do you like best? I love the look and organization of the platform. Almost everything is easy to find and easy to figure out, even if you don't know exactly where to look at first. The SpringBoard Help tab and the Get Support function are both very useful for finding answers to questions. What do you dislike? I don't like that some of the sections (like Scheduled Events don't have a search function. This would be really useful and we actually just submitted a feature request for ...

Choosing a Marketing Automation platform.

What do you like best? SharpSpring has responsive support and carries the number one quality I look for in a software: Innovation. I know this platform won't become stale or outdated. Their email creation and landing pages are on par with Hubspot, and outperform others I have used. I only anticipate they will improve, as I see new features come out regularly. What do you dislike? The automation tasks and workflows can take a bit of time to figure out. There is not a visual way to view ...

Great balalnce of features, easy of use, intuative design, great pricing and great support

What do you like best? Many of our clients are small organisations and they want to use the system themselves - as a result, the fact that it is easy to use and designed in a common sense way, new users can quickly start to get results and don't feel overwhelmed by the system. That said the feature set is extensive and powerful and being added to on a regular basis. Support is good and SS are responsive. Pricing is very competitive. What do you dislike? Occasional bugs and performance ...