SharpSpring Reviews in July 2026: User Ratings, Pros & Cons

Touch the future

What do you like best? When you are searching for a serious and honest partner in Marketing Automation. Sharpspring would be it. This highly dynamic team of experts are creating a wonderful peace of software, always upgrading it for the best of the customer. With this kind of features at an affordable price, ROI is guaranteed... You just have to find a good service solution partner. What do you dislike? It would be nice if it could post social media ads based on customer behavior... ...

Not My Favorite

What do you like best? Once you've tooled around with it, Sharpspring is pretty easy to set up. The automation is okay and the templates available are useful. What do you dislike? This program is not intuitive and overall the automation tends to hiccup. We've experienced a lot of times when we scheduled an email for one hour and it holds sending. Very frustrating. Recommendations to others considering the product If you're a small company, I'd just as soon recommend Constant Contact ...

A Valuable Addition to Our Marketing Toolkit

What do you like best? In such a competitive marketplace, SharpSpring offers me and my team a comprehensive set of tools for marketing automation at an affordable price. What do you dislike? There are occasionally some issues with the landing page builder, but these small bugs will probably be sorted out in the near future. Apart from this, we've had no problems. Recommendations to others considering the product It's a really good product for any agency looking to power up their ...

User-friendly marketing automation

What do you like best? SharpSpring has been a very user-friendly marketing automation tool. It's intuitive and simple to use yet capable. What do you dislike? The support has been okay, but our contacts keep changing, and there is sometimes a big delay in getting errors fixed. What business problems are you solving with the product? What benefits have you realized? This is a helpful tool for clients just starting to leverage marketing automation because we can still use full ...

'Sharp-en' your game

What do you like best? Opening the instance is incredibly easy. With a lot of other systems, configuring the database, creating custom fields etc., are time-consuming - with SharpSpring it is already done The landing page builder is very easy to use, and with a basic knowledge of coding, extremely powerful. They manage their sender reputation very well - no point in having a super system if people don't get the emails.I enjoy the reporting - easy to use and insightful. What do you ...

As a boutique digital marketing agency, I wouldn't go anywhere else now I have found SharpSpring.

What do you like best? 1. Training platform library; In-depth with video availability to walk through processes. 2. Along with unlimited 24/7 support, in my opinion, these are the two most important features out with cost of course which set SharpSpring apart as the right platform for our boutique digital marketing agency. 3. New integration with Litmus test. 4. Link up with Zapier integration to allow connection to hundreds of 3rd party software providers with the Zapier ...

Love SharpSpring just buggy

What do you like best? All in one CRM tool and easy to use. Lead ID is the best feature. What do you dislike? It's buggy. Sometimes doesn't load, emails don't always go out right away, tech support is not great. Recommendations to others considering the product Give it a try - worth the price. It's just buggy at times. What business problems are you solving with the product? What benefits have you realized? Email reporting

A Very Powerful CRM and Email Automation Platform

What do you like best? We are a small marketing agency based in Lancaster, PA. What I like best is that I can offer my clients a CRM/Marketing Automation platform that is both affordable and very powerful. I love the flexibility in tailoring Sharp Spring to any client no mater what they niche market. I love the fact that our clients have marketing happening to their leads even while they sleep or are to busy to follow up with leads. I love the tracking features where I can send an ...

A Great Solution for Our Agency & Clients

What do you like best? Besides SharpSpring's low cost compared to other platforms, the main benefit to our agency and our clients is SharpSpring's simplicity and ability to implement, manage, and report on cross-channel marketing campaigns with ease. SharpSpring makes creating emails simple with its easy editor and built-in templates, and setting up automated email drip campaigns is as easy as checking a few boxes and filling in a few fields. SharpSpring even comes packed with an easy to ...

You would be wise to explore SharpSpring

What do you like best? Nothing matches the needs, wants, and expectation of small businesses better than SharpSpring. It’s my favorite things about SharpSpring because, at my marketing agency PlanStartGrow, we focus exclusively on small business clients. As a professional marketer with two decades of hands-on experience, I’ve many of the popular customer relationship management (CRMs, marketing automation, email marketing, landing page, online form, website analytics, and blog systems. ...