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8.4

SpotScore

Shape Software - CRM Software

Shape Software Reviews in September 2026: User Ratings, Pros & Cons

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4.53

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Shape Software Reviews & Ratings

4.53

Excellent

Based on 40 ratings & 61 reviews

Are you using Shape Software?

Rating Distribution

Excellent

(53)

Very Good

(4)

Good

(0)

Poor

(1)

Terrible

(3)

Spotsaas Editor’s POV

Shape Software is a CRM built for sales and marketing teams that need lead generation and nurturing workflows. Its core strength is marketing automation—email campaigns, landing pages, and lead scoring work together to move prospects through your pipeline. The interface is straightforward, and you can customize workflows without coding. Contacts, emails, texts, ...Read more

Shape Software pros and cons

  • Secure web-based platform

  • Comprehensive CRM features

  • Sales force automation

  • Robust reporting tools

  • Steeper learning curve

  • Limited customization options

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Showing 21-30 out of 61

IA

Irina A

02/22/23

5 out of 5

"Shape CRM Software is simply the best CRM solution out there!"

What do you like best about Shape Software? Shape is not just software, it's a team of very talented, driven professionals. I've witnessed the transformation of the dashboard, features, and the work they put into building a truly powerful platform. From its intuitive and user-friendly interface to its powerful automation features, it has everything you need to streamline your sales and marketing processes.

HQ

Hamdan Q

02/22/23

5 out of 5

"Best CRM I've used to date"

What do you like best about Shape Software? Customer support is great and the user interface is very easy to use. What do you dislike about Shape Software?

HQ

Hamdan Q

02/22/23

5 out of 5

"Best CRM I've used to date"

What do you like best about Shape Software? Customer support is great and the user interface is very easy to use. What do you dislike about Shape Software?

IA

Irina A

02/22/23

5 out of 5

"Shape CRM Software is simply the best CRM solution out there!"

What do you like best about Shape Software? Shape is not just software, it's a team of very talented, driven professionals. I've witnessed the transformation of the dashboard, features, and the work they put into building a truly powerful platform. From its intuitive and user-friendly interface to its powerful automation features, it has everything you need to streamline your sales and marketing processes.

BL

Bryan L

02/15/23

5 out of 5

"The Best CRM on the Market"

What do you like best about Shape Software? Shape's UI is intuitive, and the setup process was pretty easy. We love how you can create and manage email and text campaigns and track everything. Some other CRMs we tested had all the same features, but getting them set up seemed much more time-consuming. Shape ties them all together nicely.

AP

Aaron P

02/15/23

5 out of 5

"Shape has increased our sales over 26% We would be lost without their system"

What do you like best about Shape Software? What's most helpful is their team! They have been so beneficial in educating me, and my team on all the nuances shape provides. They are genuinely cutting-edge!

AP

Aaron P

02/15/23

5 out of 5

"Shape has increased our sales over 26% We would be lost without their system"

What do you like best about Shape Software? What's most helpful is their team! They have been so beneficial in educating me, and my team on all the nuances shape provides. They are genuinely cutting-edge!

AP

Aaron P

02/15/23

5 out of 5

"Shape has increased our sales over 26% We would be lost without their system"

What do you like best about Shape Software? What's most helpful is their team! They have been so beneficial in educating me, and my team on all the nuances shape provides. They are genuinely cutting-edge!

BL

Bryan L

02/15/23

5 out of 5

"The Best CRM on the Market"

What do you like best about Shape Software? Shape's UI is intuitive, and the setup process was pretty easy. We love how you can create and manage email and text campaigns and track everything. Some other CRMs we tested had all the same features, but getting them set up seemed much more time-consuming. Shape ties them all together nicely.

BL

Bryan L

02/15/23

5 out of 5

"The Best CRM on the Market"

What do you like best about Shape Software? Shape's UI is intuitive, and the setup process was pretty easy. We love how you can create and manage email and text campaigns and track everything. Some other CRMs we tested had all the same features, but getting them set up seemed much more time-consuming. Shape ties them all together nicely.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].