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8.4

SpotScore

Shape Software - CRM Software

Shape Software Reviews in September 2026: User Ratings, Pros & Cons

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4.53

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Shape Software Reviews & Ratings

4.53

Excellent

Based on 40 ratings & 61 reviews

Are you using Shape Software?

Rating Distribution

Excellent

(53)

Very Good

(4)

Good

(0)

Poor

(1)

Terrible

(3)

Spotsaas Editor’s POV

Shape Software is a CRM built for sales and marketing teams that need lead generation and nurturing workflows. Its core strength is marketing automation—email campaigns, landing pages, and lead scoring work together to move prospects through your pipeline. The interface is straightforward, and you can customize workflows without coding. Contacts, emails, texts, ...Read more

Shape Software pros and cons

  • Secure web-based platform

  • Comprehensive CRM features

  • Sales force automation

  • Robust reporting tools

  • Steeper learning curve

  • Limited customization options

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Showing 11-20 out of 61

VG

Vanessa Grace C

05/09/23

5 out of 5

"Easy to use software for managing contacts."

What do you like best about Shape Software? It keeps all my contacts in one place and makes it easy to do outreach efficiently. What do you dislike about Shape Software?

VG

Vanessa Grace C

05/09/23

5 out of 5

"Easy to use software for managing contacts."

What do you like best about Shape Software? It keeps all my contacts in one place and makes it easy to do outreach efficiently. What do you dislike about Shape Software?

LD

Lalaine D

04/26/23

5 out of 5

"Great CRM and very easy to use"

What do you like best about Shape Software? It was easy to learn how to use Shape and it solves a lot of our pain point What do you dislike about Shape Software?

LD

Lalaine D

04/26/23

5 out of 5

"Great CRM and very easy to use"

What do you like best about Shape Software? It was easy to learn how to use Shape and it solves a lot of our pain point What do you dislike about Shape Software?

LD

Lalaine D

04/26/23

5 out of 5

"Great CRM and very easy to use"

What do you like best about Shape Software? It was easy to learn how to use Shape and it solves a lot of our pain point What do you dislike about Shape Software?

VQ

Victoria Q

03/02/23

5 out of 5

"Great for contact management and customer support."

What do you like best about Shape Software? It has lead management, customer support, and our phones, emails and texts are all in one place! The team is always extremely helpful in getting us set up.

VQ

Victoria Q

03/02/23

5 out of 5

"Great for contact management and customer support."

What do you like best about Shape Software? It has lead management, customer support, and our phones, emails and texts are all in one place! The team is always extremely helpful in getting us set up.

VQ

Victoria Q

03/02/23

5 out of 5

"Great for contact management and customer support."

What do you like best about Shape Software? It has lead management, customer support, and our phones, emails and texts are all in one place! The team is always extremely helpful in getting us set up.

IA

Irina A

02/22/23

5 out of 5

"Shape CRM Software is simply the best CRM solution out there!"

What do you like best about Shape Software? Shape is not just software, it's a team of very talented, driven professionals. I've witnessed the transformation of the dashboard, features, and the work they put into building a truly powerful platform. From its intuitive and user-friendly interface to its powerful automation features, it has everything you need to streamline your sales and marketing processes.

HQ

Hamdan Q

02/22/23

5 out of 5

"Best CRM I've used to date"

What do you like best about Shape Software? Customer support is great and the user interface is very easy to use. What do you dislike about Shape Software?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].