SessionStack Reviews in June 2025: User Ratings, Pros & Cons

"Our favorite tool for analyzing our website"

What do you like best about SessionStack? SessionStack is a fantastic tool for studying how people interact with our website, with the coolest feature being session recordings.

"The best tool we have found so far for monitoring our users' behaviour"

What do you like best about SessionStack? It gives us detailed information on how our users are using our tool exactly: where are they having trouble in usage, where are they getting stuck and which features they are the most engaged with.

"Phenomenal - Stand Out Customer Service"

What do you like best about SessionStack? When I reach out to SessionStack, I hear back from a real, live human being who remembers me. I have made suggestions for features, and they have consulted with their team about including them on the roadmap or let me know that the feature is on the roadmap.

"Great product and even better support"

What do you like best about SessionStack? SessionStack fulfills our needs for session recording/replay and cobrowsing. For co-browsing, we have not encountered latency problems that we have seen in other products. Their support team is responsive and takes care of issues we encounter quickly. They are always willing to work with us to find solutions and ensure we are successful. We have overrun our sessions in the past, and they have worked with us to get those bumped up quickly so we can ...

"Made for detecting bugs in the UX/UI"

What do you like best about SessionStack? The installation of SessionStack was pretty straightforward - it literally was a matter of seconds and can be done by non-tech folks as well. The level of details you’ll start getting afterwards are

"Helps me reproduce and fix bugs faster."

What do you like best about SessionStack? When we launch a new feature, we use SessionStack to observe how users are interacting with these features and interfaces to ensure they are working as expected. When something is likely

"Amazing experience"

What do you like best about SessionStack? Events and errors section - from my perspective this is the most valueable feature. What do you dislike about SessionStack?

"Mature tool, great support"

What do you like best about SessionStack? Embedding SessionStack inside our app was pretty straightforward and their replays include everything that my team needs - browser output, keyboard and mouse inputs as well as all sorts

"Session Replay tool with a very generous free plan"

What do you like best about SessionStack? We have quite tight budgets, but wanted to record the sessions of our users. SessionStack gave us 1500 sessions per month with their free plan, which is very generous, especially considering the fact that they are giving us access to a lot of their premium features as well.

"Essential Customer Success Tool"

What do you like best about SessionStack? SessionStack replays provide amazing transparency for looking into issues the customers have had. I don't know what my team would do without it. Additionally, real-time reviews of current sessions allow the team to solve problems on the fly. This is a tool the whole team uses all day and every day.