9.5
SpotScore
ServiceTitan Reviews in July 2026: User Ratings, Pros & Cons
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan Reviews & Ratings
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Spotsaas Editor’s POV
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
ServiceTitan pros and cons
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 21-30 out of 384
RR
Roman Ruiz
09/04/25
Lesman's Review
I have worked with Lessman for a couple years now.Truth be said, it was a rocky road at the beginning. Today, I appreciate his knowledge, his availability, and his willingness to go the extra mile to help with our random requests. I sincerely appreciate Lesman's help when needed.
S
Sara
09/04/25
Jeff always listens to my questions and…
Jeff always listens to my questions and answers them if he can. If he can't he immediately reaches out to the correct person/team that can assist in answering my question(s).
ZB
Zach Burns
08/19/25
Great company to deal with
Great company to deal with, my ongoing success getting have been very helpful
C
Chip
08/19/25
ServiceTitan is an easy platform to use…
ServiceTitan is an easy platform to use and the support is always professional, responsive and thorough.
KK
Kevin Kreutzer
06/25/25
My CRM at Service Titan (Gohar) has…
My CRM at Service Titan (Gohar) has been very helpful and has been helping us greatly with educating us through the workflows and set up.
G
Gavin
06/21/25
Glad Service Titan is available for…
Glad Service Titan is available for Australians.
JV
John Vogel
06/20/25
Edmond is great
Date of experience:June 20, 2025
AH
Alexander Howard
06/20/25
Rocky start to a glorious ending
The beginning of our experience was very rocky as we were in the process of juggling a multitude of different systems. Our initial CSM Jennifer Lam, only met with us twice, did not have much information towards assisting us with what we were undertaking. As well as did not cover any of the required material for our CSM to cover and we realized this once we were given our star of a CSM Adam Hennegar. He has came in and shaken things up for the better and been relentless until results are ...
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CH
Celena Hicks
06/12/25
We can’t say enough GREAT things about…
We can’t say enough GREAT things about ServiceTitan and their incredible onboarding and pro services team! 🙌 From day one, this experience has been nothing short of exceptional.A huge shoutout to Katherine Castillo, Timmy Sjobeck, and Joel Pachefsky — your knowledge, patience, and genuine enthusiasm for what you do is unmatched. You didn’t just walk us through a platform; you empowered us to level up our entire operation. ⚡️💻ServiceTitan has built something so much more than software — ...
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A
Andrew
06/11/25
Laura is a great CSM
Laura is a great CSM. Very responsive and helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].