7.8
Spot Score
ServiceBox Review: Is It The Right Field Service Management Software For Your Team?
Best for SMB teams · Mid-market
Starts from $20 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is ServiceBox?
ServiceBox is a web-based, intelligent, field service management software for IT professionals. By making it easy to manage the time, tasks and supplies of technicians, ServiceBox lowers costs. The field service app automates the entire workflow from task creation to its assignment and completion, leaving more time for technicians to deliver top notch service.
Pricing
Starts from $20 / User / Month
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
ServiceBox was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ServiceBox
- Team types
- Medium Business, Small Business
Why teams choose ServiceBox
Automates entire workflow from task creation to completion.
Reduces operational costs significantly.
Enhances technician productivity through efficient task management.
Is ServiceBox right for you?
What buyers should know before shortlisting ServiceBox
ServiceBox is a robust field service management tool tailored for IT professionals. Its intelligent automation streamlines workflows, allowing technicians to focus on delivering quality service.
ServiceBox pros and cons
- ServiceBox pros
Automates entire workflow from task creation to completion.
Reduces operational costs significantly.
Enhances technician productivity through efficient task management.
- ServiceBox cons
May not cater to non-IT service sectors.
Requires internet access for full functionality.
Ready to try it?
Get started with ServiceBox
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare ServiceBox side-by-side with top Field Service Management Software alternatives.
What is the pricing of ServiceBox?
ServiceBox reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 14 reviews, with consistently positive feedback.
What buyers like
- Intelligent workflow automation
- Cost-effective for IT professionals
- Easy task management
Common complaints
- Limited to IT field
- Web-based only
- May lack advanced CRM features
What users are saying
TO
Tania O
08/28/22
"Best software for our business!"
What do you like best about ServiceBox? ServiceBox has saved us countless hours in data input and the fact that it syncs to our accounting program ...
Read more
KS
Katie S
02/28/22
"Seamless client scheduling, work order tracking, quoting and invoicing in one place!"
What do you like best about ServiceBox? I am the service dispatcher for One Degree. I like the seamless system for tracking all work done on each ...
Read more
ME
Mike E
09/23/21
"Finally the Dead of Paper!"
What do you like best about ServiceBox? Finally, we see a solution to getting rid of paperwork orders... Gone now are the days of crumbled, ...
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SR
Sean R
09/08/21
"Quality service and very easy to use"
What do you like best about ServiceBox? Being able to track all our projects easily and quickly whenever is needed. What do you dislike about ServiceBox?
CK
CORRINA K
09/08/21
"MY JOB BECAME SO MUCH EASIER SINCE I STARTED USING SERVICEBOX."
What do you like best about ServiceBox? I LOVE THAT I CAN DO THE INVOICING AT THE SAME TIME AS CHECKING THE TIME CARDS. AND SINCE THE GUYS NOW DO THE ...
Read more
AU
Anonymous User
09/07/21
"Very good specifically for what my small business requires."
What do you like best about ServiceBox? I enjoy the versatility of the software, and how the system develops as the users require different items ...
Read more
What are the features of ServiceBox?
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
ServiceBox security and data handling
Key compliance certifications and security features for IT and security teams evaluating ServiceBox.
Certifications
Developer & data
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ServiceBox Support Options
Frequently Asked Questions About ServiceBox
Common questions buyers ask before choosing ServiceBox.
ServiceBox is a Field Service Management Software. ServiceBox offers Reporting, Job Scheduling and many more functionalities.
Buyers commonly note the following limitations of ServiceBox: May not cater to non-IT service sectors.; Requires internet access for full functionality.; Limited customization options..
Some top alternatives to ServiceBox includes Service Fusion, Housecall Pro, Smart Service, ServiceMax and Fieldeas.
ServiceBox offers Subscription pricing model
The starting price of ServiceBox is $20/User/Month
Ready to try it?
Get started with ServiceBox
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].