Sendle Reviews in May 2025: User Ratings, Pros & Cons

Not worth the hassel

We did have great service from Sendle until the set month. We had two packages go to Quebec City that got picked up but never went anywhere. One was values at 1200 and we had to fight them to get our 100 back. We deal in collectables so we don't often have a receipt from a manufacturer. Which makes no sense. I sold it for 1200 on eBay. I sent you what I am out. What does it matter what I paid for the item. The second one we can't even put a claim in as the system is not working. Yesterday ...

sendle.com terrible!

Sendle Couriers service is a pretend courier company! I have been waiting 9 days for them to deliver a parcel from one Sydney suburb to another, approx 30km from pickup to destination. Avoid this company like the plague. These guys do not have their own couries/drivers, they pick up your possessions and then find the cheapest nastiest couriers to deliver them.. if they ever deliver that is! Pay a few dollars more and use a reputable courier service, you wont regret it, I wish I did! If you ...

AI destroyed Sendle

For years I have been using Sendle and recommending them to my many suppliers. Something has dramatically changed unfortunately... As always I scheduled a parcel for pickup on Monday, strangely this time it was not picked up and I got a message that the parcel was not ready or the courier could not access the property... Well, it was accessible and ready for pickup. I asked for a more versed courier to pick it up and a new pickup date was scheduled the following day. I got a message, it ...

This company will never improve

This company will never improve, you never know where your package is nor who is delivering it and, it takes days to deliver a package short distances

arrived brocken

Date of experience: November 07, 2023

Would never use Sendle ever

Would never use Sendle ever, was waiting for a parcel and then had notification it had been delivered, but not to my address, then the process started which took over a week, what a joke that was, I was reimbursed through Ebay but would inform all sellers on Ebay to not use this company.

The last few times I have ordered on…

The last few times I have ordered on ebay they have used Sendle, I really haven't got anything good to say. The package was received by sendle on the 20th October in Victoria meant to be delivered on today 3rd been told it is now delayed. It is coming only to WA 10 days what a joke.

Terrible

I've been using sendle for several years now and when they are good they are fantastic but when they are not they are a dismal failure. I stupidly waited a week for a package to be picked up. During that week I was told by their "help/customer service" that they would escalate the pick up with their partner courier service. I soon came to realise this was mainly an automated response and complete nonsense. I ended up contacting the courier company directly to be told that they had received ...

I’d give no stars if I could

I’d give no stars if I could. I have NEVER had a good experience with this company. They attempt delivery and don’t wait for someone to answer before leaving and then you have to go and find for yourself on the tracking that there’s been a failed delivery - no card left. Arranged redelivery - expressed it was urgent and over a week later the tracking now sits at “under investigation” Absolutely disgusting service. Will not buy from anyone that uses this courier!

Waste of money and time

I organised an item to be shipped to Queensland for an eBay order on a Thursday for pickup on the following day, Friday. They did not come and pick up my item and now online support is telling me that they can't get here to pick it up until Monday. Now I'm going to have to contact the buyer and inform them of the shipping delay and probably cop a bad review on my eBay page. If you care about your deliveries being shipped in a timely manner, do not use this useless company as stuff like ...