Sendle Reviews in May 2025: User Ratings, Pros & Cons

The driver signed for my parcel and dumped it…

The driver signed for my parcel without my permission and then dumped it at my front gate on common property, in the rain and where it was accessible to be stolen by the general public. I've never had a good experience with Sendle and I won't be purchasing from anyone using Sendle in future.

If I could rate 0 I would

If I could rate 0 I would. Booked a collection which was never collected, got told it would be next day and that didn't happen. Then they think they came on the 3rd day which is a lie because we were home and the parcel was outside with a sign, so if the driver came to the door they would see the box. Mind you no note left to say attempted pick. I won't be using them again.

Absolute garbage experience

Absolute garbage experience, good luck talking to anyone when your package doesn't show up. It's just a bot that won't put you through to anyone. Shipping was expensive and item was never received.

Very slow and delays occured

Very slow and delays occured. They claim to be very fast but not true.

F sendle package says delivered never…

F sendle package says delivered never was

Never use Sendle

1, low price at the beginning, then slowly increase their price in most of suburbs 2, their customer service is a trash. A simply question, they will reply over hundred's words. The key word is nothing they can actually help you. May be they use AI. 3, when you make a lost in trainsit claim, thy will use 1000s reason to refuse your claim. I am selling electric scooter. They say this is a dangerous goods, doesn’t matter you have all the safety certificates.

No attempt or reattempt for delivery

Simple parcel delivery from City to Suburbs. No attempt or reattempt for delivery. No communication or reason why. Avoid.

Slow service, terrible communication

My package travelling from NSW was collected on 26th Oct and initially due to arrive 6th - 8th Nov. A delivery was then attempted on the 13th when I was at work. I asked them to leave the parcel at a local delivery point, but a week later the parcel is still sitting at a depot over 30 minutes away from me with no delivery dates set. The same requests to Australia post are typically processed in hours instead of weeks. I will be avoiding this service by all means possible going forward

PATHETIC SERVICE! BEWARE!!

Been waiting well over the past delivery date for one parcel to arrive. Spoken to a few clowns there that just pay you off and tell you to wait longer because they use a third party courier! pain in the head these i d i o t s are. Just can't seem to get anything out of these A holes. Do yourself a favour and use Australia post! These people suck for delivery times and their " customer support" which I believe employ a bunch of people that just don't care! I hate this company with a ...

Hello is there anybody there?

Don’t waste your time there whole process is automated. You will end up talking to nobody but an automated process that goes no where does not answer any of your questions as in where is my lost parcel is it even lost and so on . Week 3 now and my birthday gift ordered has now come and past and still none the wiser as to where my package is . Rubbish service!!