Sendcloud Review: Is It The Right Shipping Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $27 / month when yearly
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What is Sendcloud?
Sendcloud is an advanced shipping software designed to automate and optimize the entire shipping process for e-commerce businesses. Supporting over 23,000 brands, it simplifies label creation, tracking emails, returns management, and global deliveries, enhancing the customer journey from checkout to returns. Businesses can centralize orders, print labels in one click, and automate repetitive tasks to reduce errors and save time. With seamless carrier integration, rapid market expansion becomes effortless. Sendcloud also boosts customer satisfaction with proactive notifications, branded tracking pages, and a self-service return portal, while strengthening brand loyalty through consistent experiences at every touchpoint.
Pricing
Starts from $27 / month when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Sendcloud Software Demo
Sendcloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Sendcloud
- Team types
- Large Enterprises, Medium Business
Why teams choose Sendcloud
Keeps customers informed, minimizing WISMO (Where Is My Order) queries.
Empowers customers to manage returns independently, reducing support workload.
: Customizable tracking emails, pages, and return portals enhance customer loyalty.
Is Sendcloud right for you?
What buyers should know before shortlisting Sendcloud
Sendcloud is an impressive shipping automation platform that I highly recommend for e-commerce businesses aiming to scale efficiently. Its automation features, multi-carrier integration, and branded customer touchpoints significantly improve the shipping workflow.
The ability to manage global shipping and automate returns sets it apart, while the proactive notifications reduce support inquiries. However, small businesses may find pricing a bit steep for advanced features, and initial setup requires some learning.
Overall, Sendcloud excels in streamlining shipping operations, offering a professional, time-saving solution that strengthens customer experience from checkout to returns.
Sendcloud pros and cons
- Sendcloud pros
Keeps customers informed, minimizing WISMO (Where Is My Order) queries.
Empowers customers to manage returns independently, reducing support workload.
: Customizable tracking emails, pages, and return portals enhance customer loyalty.
- Sendcloud cons
Initial setup and feature exploration might be complex for beginners.
Advanced features may require higher-priced plans, limiting access for small businesses.
Ready to try it?
Get started with Sendcloud
Start your free trial — no credit card required.
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What is the pricing of Sendcloud?
Sendcloud Pricing Plans
Lite
$32
/month
What’s included:
+ €0.10 per label
3 users
3 integrations
5 shipping rules
Show more +
Growth
$98
/month
All in Lite plus:
+ €0.09 per label
5 users
5 integrations
10 shipping rules
Show more +
Premium
$191
/month
All in Growth plus:
+ €0.08 per label
10 users
Unlimitedintegrations
Unlimited shipping rules
Show more +
Pro
$873
/month
All in Growth plus:
+ €0.07 per label
Unlimited users
Unlimitedintegrations
Unlimited shipping rules
Show more +
Sendcloud reviews and ratings
What buyers like
- Keeps customers informed, minimizing WISMO (Where Is My Order) queries.
- Empowers customers to manage returns independently, reducing support workload.
- : Customizable tracking emails, pages, and return portals enhance customer loyalty.
Common complaints
- Initial setup and feature exploration might be complex for beginners.
- Advanced features may require higher-priced plans, limiting access for small businesses.
What are the features of Sendcloud?
Barcode scanning is a widely used technology in the world of software applications. It is a process that involves the use of a device, such…
E-commerce Integrations is a vital feature of shipping software that allows seamless connectivity with online marketplaces, shopping carts,…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Label Printing is a key feature of shipping software that enables businesses to generate and print shipping labels quickly and accurately. I…
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…
Price Calculation is a key feature of shipping software that determines the total shipping cost based on factors such as package weight, dim…
Rate Comparison is a critical feature of shipping software that allows businesses to evaluate and select the most cost-effective shipping op…
Real-time order tracking is a software feature that allows users to track the status and movement of their orders in real-time. This feature…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
In retail and e-commerce, returns management entails interacting with customers who want to return a product and collecting, arranging, and…
The transporting of people or products from one location to another by ship or other methods is known as shipping. Shipping Management is wh…
Sendcloud security and data handling
Key compliance certifications and security features for IT and security teams evaluating Sendcloud.
Certifications
Security features
Developer & data
Alternatives to Sendcloud
Sendcloud Integrations
Sendcloud Customers
Intersport
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Boots
Sendcloud Support Options
Frequently Asked Questions About Sendcloud
Common questions buyers ask before choosing Sendcloud.
Sendcloud is a Shipping Software. Sendcloud offers Label Printing, E-commerce Integrations, Barcode Scanning, Order Management, Real-time Order Tracking and many more functionalities.
Buyers commonly note the following limitations of Sendcloud: Initial setup and feature exploration might be complex for beginners.; Advanced features may require higher-priced plans, limiting access for small businesses..
Some top alternatives to Sendcloud includes Shiptheory, ShippingEasy, Starshipit, Teapplix ActionShip® and ShipWise.
Sendcloud offers Free Trial, Subscription, Quotation Based pricing models
Yes, Sendcloud can integrate with
The starting price of Sendcloud is $27/month when yearly
Ready to try it?
Get started with Sendcloud
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].