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ClickPost Review: Is It The Right Shipping Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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ClickPost offers custom pricing plan

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What is ClickPost?

ClickPost is an innovative logistics management platform designed to cater to the specific needs of e-commerce businesses. It offers an AI-powered recommendation engine that helps users find the best shipping partner for their orders. With a single API, enterprises can easily generate waybills and create orders for current and future shipments. Real-time order tracking and customer updates are also available. ClickPost stands out with its direct feedback system for failed delivery attempts, leading-edge technology for a seamless post-purchase experience, and reliable returns monitoring. Additionally, the platform offers comprehensive logistics analytics and reporting for smarter business decisions. Take your e-commerce business to new heights with ClickPost's advanced logistic services.

Pricing

  • ClickPost offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

ClickPost Software Demo

ClickPost was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider ClickPost

Use cases
E-commerce businesses, Online retail logistics, Order fulfillment management
Team types
Logistics managers, Supply chain teams
Company size
Small Business, Medium Business
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose ClickPost

  • Robust analytics and reporting for data-driven logistics decisions

  • Direct feedback system for failed delivery attempts to quickly resolve issues

  • Real-time order tracking and customer updates enhancing transparency

Is ClickPost right for you?

What buyers should know before shortlisting ClickPost

ClickPost is a powerful logistics management platform tailored for e-commerce businesses, offering advanced features like an AI-powered recommendation engine, real-time order tracking, and a feedback system for delivery failures. The platform excels in simplifying logistics with its seamless API integration and detailed analytics for smarter decision-making.

However, new users may experience a learning curve, and the carrier network might have regional limitations. Despite these minor drawbacks, ClickPost provides a comprehensive solution for businesses seeking to optimize their shipping operations, improve customer satisfaction, and streamline logistics management efficiently.

Pros and cons

ClickPost pros and cons

  • ClickPost pros
  • Robust analytics and reporting for data-driven logistics decisions

  • Direct feedback system for failed delivery attempts to quickly resolve issues

  • Real-time order tracking and customer updates enhancing transparency

  • ClickPost cons
  • Carrier availability and efficiency vary by region, limiting options

  • Dependence on third-party logistics providers can cause delays outside platform control

31 verified reviews

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Still comparing?

See how it stacks up

Compare ClickPost side-by-side with top Shipping Software alternatives.

Easyship
Shiprocket
Spark Shipping
+7 more
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What is the pricing of ClickPost?

ClickPost uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingClickPost offers custom pricing
Pricing Model
Quotation Based

ClickPost reviews and ratings

Buyer sentiment

Buyers appreciate ClickPost’s advanced logistics features and data insights but note a learning curve and regional carrier limitations.

What buyers like

  • Analytics and reporting
  • Delivery failure feedback system
  • Real-time tracking and updates

Common complaints

  • Regional carrier availability
  • Platform complexity for new users

Rating Distribution

Excellent

(28)

Very Good

(3)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

01/02/24

4.5 out of 5

"My experience with clickpost"

What do you like best about ClickPost? The deadlines of the projects were met and the staffs proactive approach and communication to the user What do ...

Read more

AU

Anonymous User

11/06/23

5 out of 5

"One-stop solution for managing multiple courier partners"

What do you like best about ClickPost? Seamless integrations with partners, unified customer communication and customer support What do you dislike ...

Read more

TV

Tharun V

08/02/23

5 out of 5

"The experience so far has been good being a user of D2C brand e commerce logistics activities"

What do you like best about ClickPost? 3rd party tracking User friendly UI

EC

Earven C

06/09/22

4 out of 5

"One click to solve your problem"

What do you like best about ClickPost? It gives me all permutations and combinations to ship my order What do you dislike about ClickPost?

S

Sankatmochan

06/05/22

4.5 out of 5

"Excellent Onboarding team support to integrate new Courier Partners."

What do you like best about ClickPost? Ready to Deploy solution. Immediate visibility of exceptions by Dashboards and reports. Predefined ...

Read more

S

Sankatmochan

06/05/22

4.5 out of 5

"Excellent Onboarding team support to integrate new Courier Partners."

What do you like best about ClickPost? Ready to Deploy solution. Immediate visibility of exceptions by Dashboards and reports. Predefined ...

Read more

Spotsaas advisor
Get a custom demo of ClickPost
  • See if ClickPost fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

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What are the features of ClickPost?

26%

Feature coverage

7 of 27 tracked features

Delivery Tracking is a fundamental feature of shipping software that provides real-time visibility into the status and location of shipments…

E-commerce Integrations is a vital feature of shipping software that allows seamless connectivity with online marketplaces, shopping carts,…

Multi-Carrier Support in shipping software enables businesses to connect with multiple shipping carriers within a single platform, allowing…

The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…

Real-time order tracking is a software feature that allows users to track the status and movement of their orders in real-time. This feature…

In retail and e-commerce, returns management entails interacting with customers who want to return a product and collecting, arranging, and…

Shipment Tracking is a core feature of shipping software that enables businesses and customers to monitor the real-time status and location…

Security & Compliance

ClickPost security and data handling

Key compliance certifications and security features for IT and security teams evaluating ClickPost.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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ClickPost Customers

Puma-logo

Puma

PharmEasy-logo

PharmEasy

Caratlane-logo

Caratlane

Nykaa-logo

Nykaa

1mg-logo

1mg

Bewakoof-logo

Bewakoof

Curefit-logo

Curefit

Help & Contact

ClickPost Support Options

Customer ServiceOnline
LocationGurgaon, India

Connect with ClickPost

Frequently Asked Questions About ClickPost

Common questions buyers ask before choosing ClickPost.

ClickPost is a Shipping Software. ClickPost offers Multi-Carrier Support, Returns Management, Shipment Tracking, Order Management, Real-time Order Tracking and many more functionalities.

Buyers commonly note the following limitations of ClickPost: Carrier availability and efficiency vary by region, limiting options; Dependence on third-party logistics providers can cause delays outside platform control; Initial learning curve due to advanced features and integration complexity.

Some top alternatives to ClickPost includes Easyship, Shiprocket, Spark Shipping, Shippo and GetSwift.

ClickPost offers Quotation Based pricing model

We don't have information regarding integrations of the ClickPost as of now.

The starting price is not disclosed by ClickPost. You can visit ClickPost pricing page to get the latest pricing.

Ready to try it?

Get started with ClickPost

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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