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Searchspring - Site Search Software

Searchspring Reviews in May 2025: User Ratings, Pros & Cons

Maximize sales with revolutionary site search technology.

4.6

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Searchspring Reviews & Ratings

4.6

Excellent

Based on 13741 ratings & 140 reviews

Rating Distribution

Excellent

(105)

Very Good

(35)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Searchspring has truly changed the game in the world of merchandising, offering a range of features that cater to users' needs effectively. Customers praise the ease of use, additional features, and strong customer support, making it a standout platform for elevating user experiences. The suite of products is industry-leading and offers various merchandising ...Read more

Searchspring pros and cons

  • Searchspring enhances merchandising globally, changing the game for users.

  • Users appreciate the suite of industry-leading products and accommodating support team.

  • The search admin tools are easy to use, with excellent customer support.

  • Reporting features are highlighted as valuable for analysis and insights.

  • Some users find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace may restrict advanced functionalities for users.

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Showing 121-130 out of 140

AU

Anonymous User

06/19/18

5 out of 5

"Best & Most Intelligent Internal Site Search Company for the $"

What do you like best about Searchspring? Their team is brilliant. They are willing to solve problems. I've worked with SearchSpring for several years and have recommended their solution for internal site search at every workplace I've been since learning of them. Their solution allows a perfect hybrid of machine learning, industry best practices and human intelligence overrides. Not open source with no support and not a "Goliath" that requires a "searchindizing department", just the right ...

Read more

DD

Deedee D

06/01/18

4.5 out of 5

"Amazing platform for online businesses!"

What do you like best about Searchspring? Search Spring is a very user friendly platform for us to adapt and use. What do you dislike about Searchspring?

CA

Caleb A

05/03/18

5 out of 5

"SearchSpring is great team to partner with!"

What do you like best about Searchspring? They are experts in the field of search and provide granule level of detail into how search is functioning and how customers are interacting with it. They are supportive and very responsive to all needs and questions.

LA

Lane A

05/01/18

5 out of 5

"Awesome functionality & support"

What do you like best about Searchspring? While I love the platform and the results we've seen from it, the real kicker is how good their support is. I would not consider another platform - even if it claimed superior functionality - because of how comfortable I am with the support their team provides (from sales to mundane requests to technical integrations).

MG

Mike G

04/25/18

5 out of 5

"Great product and Company "

What do you like best about Searchspring? The people, product, service, leadership What do you dislike about Searchspring?

AS

Aaron S

04/24/18

5 out of 5

"Awesome partner"

What do you like best about Searchspring? Chantelle understand the clients needs and is amazing to work with What do you dislike about Searchspring?

KD

Kelsi D

04/24/18

5 out of 5

"Best partner! "

What do you like best about Searchspring? Great customer service and team. Al ways quick to respond in a timely manner. Friendly group. What do you dislike about Searchspring?

AU

Anonymous User

04/23/18

5 out of 5

"Great product!"

What do you like best about Searchspring? The product is very easy to use and gives great insight from consumers What do you dislike about Searchspring?

LW

Lauren W

04/23/18

5 out of 5

"Great Product | Awesome Support Team"

What do you like best about Searchspring? Customer focused. Searchspring is always improving their product to better serve the customer and the customers' customer.

NG

Noe G

04/23/18

5 out of 5

"Great service"

What do you like best about Searchspring? Great service, had been using this service for more than 3 years. Happy with the tech support What do you dislike about Searchspring?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].