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Searchspring - Site Search Software

Searchspring Reviews in May 2025: User Ratings, Pros & Cons

Maximize sales with revolutionary site search technology.

4.6

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Searchspring Reviews & Ratings

4.6

Excellent

Based on 13741 ratings & 140 reviews

Rating Distribution

Excellent

(105)

Very Good

(35)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Searchspring has truly changed the game in the world of merchandising, offering a range of features that cater to users' needs effectively. Customers praise the ease of use, additional features, and strong customer support, making it a standout platform for elevating user experiences. The suite of products is industry-leading and offers various merchandising ...Read more

Searchspring pros and cons

  • Searchspring enhances merchandising globally, changing the game for users.

  • Users appreciate the suite of industry-leading products and accommodating support team.

  • The search admin tools are easy to use, with excellent customer support.

  • Reporting features are highlighted as valuable for analysis and insights.

  • Some users find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace may restrict advanced functionalities for users.

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Showing 131-140 out of 140

JM

James M

04/20/18

5 out of 5

"Best in Class..."

What do you like best about Searchspring? There is a lot to like about SearchSpring. We have utilized them for one of our e-commerce sites for years and they do not disappoint. They are continually bringing new features to their offering that keeps them as a great partner to work with. They have also helped with some custom features we needed just for our account.

BC

Bruno C

04/11/18

4 out of 5

"Feels like a partnership, not a simple customer-provider relationship."

What do you like best about Searchspring? - The quality of the service. Being a high-volume retailer with a big IT team often brings us to try new things and having unique questions and needs. Our manager at SearchSpring is always available and incredibly proactive. We appreciate a lot the fact she is always in solution mode to provide us with the most value possible.

BC

Bruno C

04/11/18

4 out of 5

"Feels like a partnership, not a simple customer-provider relationship."

What do you like best about Searchspring? - The quality of the service. Being a high-volume retailer with a big IT team often brings us to try new things and having unique questions and needs. Our manager at SearchSpring is always available and incredibly proactive. We appreciate a lot the fact she is always in solution mode to provide us with the most value possible.

JS

Jacklyn S

03/04/18

4.5 out of 5

"Excellent Support Service"

What do you like best about Searchspring? Continuously improving and rolling out new developments. Offer assistance for Learning new features and excellent customer support. Our pages were down over weekend -no fault of their’s and they logged in and corrected - free of charge!

CB

Curtis B

02/20/18

4.5 out of 5

"Great flexible and reliable site search solution"

What do you like best about Searchspring? We have a proprietary website platform and the team at SearchSpring really worked hard with us to streamline the integration and find solutions to problems that perhaps only we would encounter due to the uniqueness of our website platform. They're always willing to entertain our crazy ideas as far as merchandising and marketing as well.

AU

Anonymous User

02/16/18

4.5 out of 5

"SearchSpring provides a great product and great service."

What do you like best about Searchspring? SearchSpring has an attractive, easy to use UI with solid features. Moreover, their Support team is always highly responsive and knowledgeable.

MN

Michael N

02/16/18

4.5 out of 5

"Helpful, Express Support Service with a fast Growing Innovative Product"

What do you like best about Searchspring? Ashley Hilton, Evan Crumpecker, & James Bathgate have helped me in a timely manner with every little detail to learn this product, solve any complications I had, and gave additional advises in creating a better environment for our website. Thanks for making my life a bit more easier!

AU

Anonymous User

01/05/18

4.5 out of 5

"Happier than with SLI"

What do you like best about Searchspring? Modern UI, expanding features. GA integration. Great Pricing. Integration was easy and performance was better than SLI.

AU

Anonymous User

06/19/17

5 out of 5

"exceptional product and service"

What do you like best about Searchspring? We have used Search Spring for many years across many different websites in our portfolio. The tool is fantastic offering measurable results and an easy to use interface that allows our businesses to grow through advancing our conversation rate. Most impressive is their team of highly responsive and supportive representatives. Their staff goes well above and beyond any team I have scene within online space amongst their peers of tech vendors. It is ...

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MB

Michael B

06/03/15

5 out of 5

"Great cost-effective site search solution for Magento implementations"

What do you like best about Searchspring? This solution was easy to implement and very cost-effective What do you dislike about Searchspring?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].