Seamless.AI Reviews in July 2026: User Ratings, Pros & Cons

Are you kidding me?

Are you kidding me? They are saying I'm locked into a 12 month contract although it was made so seemingly clear that we'd be paying just 97/mo, "month to month". I just got an email from their rep after requesting to cancel our account and they said "fill out this form to ensure your account won't autorenew in March 2021". I can't find anywhere online where it says it is a 12mo contract, for a simple sales tool! I've used many others that do the exact same thing and have never seen such a ...

Before buying into seamless.ai, read this review

Terrible experience!!! They hide that their contract is 12 months and even worse, on the last month when you can finally cancel, they state that you have to give them a 60 day notice. Terrible company ethics. Don't use.

Auto-Renews for a Contract????

I knowingly signed up for a 1 year contract with Seamless, and paid every month. Turns out I didn't use it as much as I thought I would, and so when the year was done, I requested to cancel the account on 8/27.I never received a response, and was auto-billed again on 9/27. I forwarded my old message to support at seamlesscontacts.com and explained that I'd like to cancel, and that I had requested it a month ago with no response.Again, no response.So I disputed the charge with my bank. They ...

Had a pretty bad experience…

Had a pretty bad experience using Seamless when it came to their billing. I had a team member sign up for their service and leave two months later. Turns out everyone that signs up for Seamless is on an annual plan by default - they hide it in their terms of service. I went to cancel the account and just got templated messages saying "you signed up for an annual plan". I ask politely to leave but I guess this is how they want to do business. I eventually had to file a charge back on the ...

Very Worst Customer Experience of All Time

The fact that their cancelation process is (a) impossible to find (b) requires you to autorenew (c) requires 60 days advance WRITTEN notice for cancelation (d) has THREE forms to complete once written notice is received (e) requires a SECOND communication with the support team prior to cancelation is anti-business, anti-entrepreneur, and the lowest integrity customer experience I've ever had in my entire life. I'm a female solopreneur with my first baby on the way in 20 days. I don't need ...

This company has one of the worst…

This company has one of the worst customer service and business practices. We signed up for a monthly service and stopped using it because their app stopped working as advertised, and we reached out to cancel, and they told us that it is a yearly commitment (sign up for a monthly subscription). They even threaten you with collections. VERY poor business practices. Stay away.

Very predatory sales and billing tactics

Very predatory sales tactics. We were told it was $97/month so we decided to give it a try. Our sales rep told us that the online system was down so he asked if he could take the payment over the phone. I reluctantly agreed. At no point did he mention that it was a year-long contract that we were getting locked into, and that it would auto-renew. We stopped using it 3 months in and requested to cancel and they told us we had were locked into a 12-month term. Eventually I got so sick of them ...

Not worth it and No morals..

I had joined Seamless at my previous company, but was let go due to COVID-19. When I reached out to Seamless, they told me there's nothing they could do. EVEN THOUGH I do not have access to that email account anymore. They are comfortable continuing to bill $170 a month for absolutely nothing. Sadly, I had recommended this product to several other individuals and companies that are piloting it now. I have reached out and will let them know to look in another direction as this company has no ...

Totally concur with all the poor reviews, seamless.ai has no ethics.

Totally concur with all the poor reviews already posted. Worse the emails supplied by their system are not correct and have a 70% bounce rate. Unfortunately I didn't check their reviews and signed 1 year. Tried to cancel but they auto charged my card the 2nd year.Now they won't refund it. Any platform that needs to revert to these low life tactics to keep sales flow has no ethics, is a total scam.No wonder the owners of seamless.ai operate in fear and need to scam their way to earn their ...

Be aware of this company

Be aware of this company, ready your agreement and do not trust them with your credit card, it's not worth the money you are paying for We do need 60-days notice to make any changes to the account, including setting the account to cancel, per our terms of service.Apollo.io is much better and worth the money STAY AWAY