Scribd Reviews in September 2026: User Ratings, Pros & Cons

Impossible to update payment details…

Impossible to update payment details using visa, gpay and paypal. Raising a support ticket does not get a response after several weeks, I cancelled my membership, Don't bother with this company as they are not reliable or user friendly and support is non existent.

Impossible to cancel properly, the site is organised in a way that it looks like you have cancelled but it still stays open.

Hi! Horrible service, impossible to cancel subscription. For one day trial 3 months ago I am still being charged. I cancelled my membership months ago and am still being charged for a subscription fee. You have taken my own hard working money for a subscription I cancelled. Please respond to this and cancel my subscription. Thank you

Please stop taking my money after I cancelled my subscription months ago

Hi! I rarely give bad reviews, but it is becoming extremely frustrating. I cancelled my membership months ago and am still being charged for a subscription fee. You have taken my own hard working money for a subscription I cancelled. Please respond to this and cancel my subscription. I would also like a refund for those months but I know that is probably a far fetched wish. If this isn’t sorted today I will be contacting my bank to help further. Thank you - reply to Scribd I definitely ...

Stay far away

Clearly advertise that they will let you know when your free trial is running out so you can decide whether to continue with your subscription. This is not the case they just take your money anyway and there’s no point complaining because no one responds to your email. Wish I’d seen these reviews before I went anywhere near this website.

Scam cancelled the account however…

Scam cancelled the account however continued to take money. Don't sign up.

Free period of 30 days…an unwanted period of 7 months

I activated the free period of 30 days because I wanted to check if I can download a material with some lessons for children. (which was not complete anyway). I was not informed in any way that by doing this I subscribe for an unlimited period, I did not receive any e-mail or notification and after 7 months I found that it takes money from my card every month. I tried to go through all those complicated steps to cancel the subscription and I also block my card because the site is made so ...

I haven't paid yet

I haven't paid yet, but the money is gone. I want to cancel the payment.

Worst cancellation process ever

Got a membership to research for a college project once and cancelled the free trial after. They charged me for the membership the next month, so I thought I just didn’t cancel correctly and cancelled again. Then I was charged AGAIN, TWO MORE TIMES. I just cancelled one more time. Let’s see if they rob me again. Nice book selection, but worst cancellation process on this side of the universe. Might take them to court. Screw you, Scribd.

I have been trying to update my payment…

I have been trying to update my payment details, but not one of my cards are accepted. I sent a request through your website - ticket number 3419235. I even tried a new membership on my other e-mail which this support ticket is for. My other email address with all my saved books - which I cannot renew either is stated below to verify the review I am on a deadline with my studies, and cannot access any of my saved books. PLEASE HELP!!!

Charged me for a "free trial"

Charged me $0.1 for a "free trial". Im tired of your scams. I will get my bank involved if you don't fix this. I also cancelled my subscription and I hope not to have charges from you again unless you want my bank to perform a chargeback. Ticket number: 3442712