Scribd Reviews in September 2026: User Ratings, Pros & Cons

I see that I am not alone in having…

I see that I am not alone in having problems with Scribd. My subscription has been now cancelled twice despite providing correct payment details on innumerable occasions. No response to requests for support. Absolutely appalling customer service. My support ticket nos: 2023132, 2017583, 2031004.

REFUND NEEDED PLEASE

I love using Scribd to read. HOWEVER, I have been charged on two accounts for over lapping over several months. My accounts are showing over lapped payments of $8.99 each month for 08/2018, 09/2018, 10/2018, 11/2018, 12/2018, and 01/2019. I had been using one account, ashley8white-3, to read and I had followed all the necessary steps to cancel my other account. PLEASE refund the the account I was not using, as you can see from my history I was not actively reading on it and I am a loyal ...

Horrible costumers service, no answer for weeks!

When I see so many reviews stating that they get charged without being one of their customers, it's pretty ironic that I've been contacting them for over a month because I cannot find a way to get my billing info to be accepted. I have received absolutely NO answer from them despite my several reaching to them. And worse... one of my request has been marked as "solved" without any answer or solution offered! This is not acceptable, they don't take their costumers seriously! Apparently ...

Stealth Charged!!

Again, another 'customer' where I've got the amounts being taken from my card without ever using the service (or remembering signing up... How's this even happened?!?) Can you help me cancel please and have my refund.

I dont have an account and im getting charged 8.99 a month

This is ridiculous! I do not even have an account with Scribd and I have been getting charged $8.99 a month for almost the past year. Even if I did have an account its not linked to any of the emails I use. Please resolve this issue ASAP!!!!! Ticket numbers: 2032999 and 2032258 PROBLEM WAS SOLVED AND I WILL NO LONGER BE GETTING CHARGED!!

I have been scammed by this company…

I have been scammed by this company twice now. First time I noticed the charges was in Oct 2016. I complained and explained that I never used the service once and was refunded my money. I thought great resolution they took care of that, Fast forward to me in 2019 and I see Scripd charges on a different card of mine. I can look back to March 2018 and charges have been there each month. How the heck did they get access and my bad for not catching sooner. I feel like canceling all my credit ...

Scam you into paying a subscription

Scam you into paying a subscription - with an incredibly difficult cancellation process afterwards I've submitted a ticket with #2030840

Scribd is the best value in audiobooks

Scribd is a great service and value. For $8.99/m you get so many great books and audiobooks!

Scribd Scam?

Like almost everyone else here, I find the Scribd is charging my VISA for a non-existent subscription. No answer from customer service as to why this is happening. Now disputing the charges via my credit card company.

No communication from customer support

If It were possible to give - scores, I would, and whilst it is impossible to give less than 1 (zero should be an option) that is what I'm left with I have contacted Scribd support no less than 5 times since around the 10th of the month, via multiple platforms. I actually think it would be easier to get in touch with my late mother than anyone from this company (though I'm guessing I may get a reply to this), as I yet to receive any form of communication. I checked that they had received ...