Scribd Reviews in September 2026: User Ratings, Pros & Cons

well i tryed to cancell my account in…

well i tryed to cancell my account in january, i was unable to do so, and they could not find my records of payment, they requested more information, and still they were having trouble finding my account, i send many emails and a lot of these mails they just ignored, eventualy after two months they managed to stop my payments. i requested a refund in previouse emails, and after emailing them again they gave me refund, but this was not for the correct amount, out of principle i emailed them ...

A quick response on support ticket will improve customer service experience

I have been enjoying Scribd for a while. Not the best out there but I still like them. Though recently, the audiobook section is bugging out. Whenever I search for a category or an exact audiobook that I have found before, the matches that show up is waaaaay out. Say, I searched for something about fitness, the results that will come up has nothing to do with fitness at all. When I searched for a specific audiobook, it won’t return a single match. I have raised support ticket, 2053228 but ...

I didn't ever use their services

I didn't ever use their services (whatever they are), just logged on once with my google account and now I see in my card statement that they charge me for $8.99! For what? UPD. Created request #2056970 UPD2. Problem resolved and money refunded, so kudos for support team. But platform itself need serious improvements -- those 'subscriptions' is a mess and absolutely non-transparent for users.

I didn't ever use their services

I didn't ever use their services (whatever they are), just logged on once with my google account and now I see in my card statement that they charge me for $8.99! For what? UPD. Created request #2056970 UPD2. Problem resolved and money refunded, so kudos for support team. But platform itself need serious improvements -- those 'subscriptions' is a mess and absolutely non-transparent for users.

Enjoyed the experience

Last month i was surprised to see my card account been deleted with some amount which i have no idea about, I've wrote my review here under ticket number #2032006, i was surprised how fast they answer me and they solve my issue within a day, thank you so much for your professionalism scribd

I subscribed for the free trial month…

I subscribed for the free trial month with Scribd, and I went to cancel my subscription before the trial month was up, only to see in my account settings that I "didn't" have a membership. I looked for it everywhere. But it said that I didn't have a membership and that there were no card details. So I thought that I my membship had been cancelled somehow. And then today, I saw that they had debited money from my credit card!! I wanted to CANCEL my subscription, and I COULDN'T. I find this ...

Scribd is a very helpful company and…

Scribd is a very helpful company and their service is very good value. I have used them for several years to access ebooks and audiobooks and have never had a problem.

Love reading...hated Scribd

I signed up to read a book that our book club had picked out and only one person in our group could access the audio book in scribd. No idea why the rest of us were left out. Then when I went to cancel I missed one of the 4 times you have to say cancel subscription....because the first time isn't good enough...and was charged another month for nothing.

THANK YOU!

Thank you for helping me locate my account, would it interfere with or do I need to delete the unknown email address that was on the account, very confused about this new ubisoft email. Thanks again!

I have cancelled my account

I have cancelled my account, and they continue to charge my credit card at random intervals. This is frustrating, not to mention illegal. Edit: I have submitted a ticket, and if I, a extremely tech savvy millennial, cannot figure out how to "cancel something fully", that's just further proving that Scribd is TRYING to deceive it's customers. Not a good way to run a company, y'all.