Scribd Reviews in September 2026: User Ratings, Pros & Cons

Keep Up the Good Work Scribd

I took the time to read through all of the negative comments about this company but in the end, I figured out it was the customers and not the provider. They are great. If you reach out to them via email from the help option, they will get back to you. No, it's not always same day but they are working to get back to you. On the second part of that, you as a customer can't get mad when you email them from something that you know you didn't use to sign up for in the first place. Don't email ...

Couldn't find the "Cancel subscription"…

Couldn't find the "Cancel subscription" button. I started getting worried after reading the reviews. Just sent them the request, hope they'll reply.

Unhonest business and almost a scam

Unhonest business and almost a scam. They advertise as "all you can read", but it's NEVER the case! The books that you want to listen or read are all the time "AVAILABLE SOON," and the dates are the next month of after you pay. Also, they try to make the cancellation VERY TRICKY and UNCLEAR. I thought I had cancelled the membership last month until I checked my bank account today. I was surprised that I was still paying. They made cancellation page look like you've canceled but there is a ...

stole my money

stole my money, cant cancel subscrision and doesnt give me back refund even i didnt log in for motnhs worst service ever

nope

scribd, huh? downloaded fiscal year 2018 credit card transactions to ID tax-related items, noticed something showing up every month for $8.99 from a scribd.inc in San Francisco. apparently i ordered something long ago. no one to blame but myself, but it would be nice if monthly subscription services provided monthly statements.

Stole my money

Last year I signed up for the trial. I forgot that I'd signed up and was charged $8.99, but it was no big deal. I had forgot to cancel it so it was my fault. I cancelled my subscription, or so I had thought, and assumed that was the end of it. Recently I was checking my bank account and noticed that I was still getting charged for scribd despite trying to cancel months ago. I have been charged 4 times after my first initial erroneous charge in November. I have tried my best to cancel, but ...

Most Content no Longer Available to UK Members

I am a huge fan of reading and listening to books. I discovered Scribd a few months ago and was impressed with their offering of ‘unlimited’ audiobooks (unlike Audible) so I signed up & had my free month & then began paying. All was well. Ish. As someone else has said below, the unlimited part isn’t true. I’d listen to a book or two and then discover that the next one I wanted to listen to wasn’t available until my next billing date! Not a coincidence I am sure! I sent an email querying ...

So frustrating!

Update- issues have been resolved and given a month of free membership. I truly appreciate the response!! Update- I have now reached out on multiple platforms for help with this issue and have received ZERO support. I even found their phone number to hear a recorded message telling me “we are so sorry that we don’t offer phone support.” Ok- if you don’t want to offer phone support, so be it. BUT OFFER SUPPORT THROUGH YOUR TICKET SYSTEM!! I am probably going to have to end up contacting my ...

I have been charged 9 dollars for a…

I have been charged 9 dollars for a membership I was not aware of. I remember ending my trial and membership 2 days ago. I don't know if some technical error occured or something else but I am 100% sure that i ended it. I only used this website once, I had no use for it since then. I need my money back! support ticket #2063159

Poor customer service

I contacted customer service a week ago and again a few days ago and haven’t received a reply despite the urgency of my request. My support ticket is 2050737.